Orna, E.: Information products and presentation in organizations : accident or design? (1996)
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- Abstract
- Organizations do not see the creation of information products as a single process and do not manage it as they would the manufacture of other products; there are high costs associated with low quality and badly managed information products, though they are seldom quantified or taken into account; little attention is paid to establishing a value for information product, they often fail to relate their information products to their key objectives; and they usually neglect to provide for appropriate skills in managing and executing their information products