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author_ss:"Owen, T."
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language_ss:"e"
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subject_ss:"Reference services (Libraries)"
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year_i:[1990 TO 2000}
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- object's%3a%22Alexandria digital library project%22 2
- objects%3a%22Alexandria digital library project%22 2
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Owen, T.: Success at the enquiry desk (1996)
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- Imprint
- London : Library Association
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Owen, T.: Success at the enquiry desk : Successful enquiry answering - every time (1998)
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- Imprint
- London : Library Association