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author_ss:"Owen, T."
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subject_ss:"Libraries / Reference services"
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subject_ss:"Reference services (Libraries)"
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year_i:[1990 TO 2000}
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- author's%3a%22Deokattey%2c S.%22 2
- authors%3a%22Deokattey%2c S.%22 2
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Owen, T.: Success at the enquiry desk (1996)
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- Footnote
- Rez. in: Managing information 3(1996) no.9, S.46 (Z. Woodley)
- Pages
- 96 S
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Owen, T.: Success at the enquiry desk : Successful enquiry answering - every time (1998)
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- Pages
- XI, 84 S