Palermiti, R.; Polity, Y.: Desperately seeking user models in information retrieval systems : benefits and limits of cognitivist and marketing approaches (1995)
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- Abstract
- Presents a comparison of the benefits and limits of 2 different approaches to users of information systems: the cognitivst point of view which tries to perfect man-machine interfaces by using the 'user model' concept; and the marketing point of view, basically entrepreneurial and commercial. Suggests that research should go beyond the mere structure of information retrieval systems and focus on the analysis of the social and professional practices in which information retrieval tasks are embedded
