Pavelsek, M.J.: ¬A case against instructing users of computerised retrieval systems (1991)
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- Abstract
- Computerised information retrieval systems, both online and on CD-ROM, have been available to students at the Stern Business Library at New York Univ. for several years. The means of ensuring that students derive maximum benefit from the new technology have included mandatory and optical workshops, and handouts alone. Presents the rationale for no longer offering user instruction other than in the form of prepared handouts designed to introduce the basic characteristics of a product and describes how to retrieve the relevant business information needed by graduate business students. Considers whether end-user instruction is still necessary or practical at the college level. Describes events at the Stern Business Library which indicate that it is not necessary
