Phillips, J.P.H.: Information services to science parks : the cooperative approach at Belasis Hall Technology Park (1995)
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- Abstract
- Describes a project aimed at setting up a 1 stop scientific, technical and commerical information service for technical companies at Belasis Hall Technology Park, Cleveland, UK. The project accomplished this by: identifying the information needs of the existing and potential tenants; establishing how best to meet those needs (paying a special attention to the role of online information) and setting up a 1 year pilot project: disseminating the results of the project for replication elsewhere and making information provision an integral part of science park design; promoting information as a basis for problem solving and decision making; promoting close links with the users; determining which sources and methods of delivery are most relevant (patents, trade directories, market research reports, online searches); developing a charging policy for the service with a view to the service becoming self financing; increasing the partners' experience in resource sharing; developing a training needs analysis for both providers and users; developing performance indicators; and monitoring the service provided