Lehmann, S.; Renfro, P.: Humanists and electronic information services : acceptance and resistance (1991)
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- Abstract
- The design and implementations of online systems in libraries have proceeded without much demonstrated empirical understanding of the complexities of users' needs. Reports interviews with a group of humanist scholars at the Univ. of Pennsylvania about their experiences with the Research Libraries Information Network (RLIN) database. These interviews yielded a wide range of responses. 4 factors emerged consistently as significant determinants of use: content, connectivity, user-friendliness, and cost. Discusses and evaluates the significance of these factors, individually and in relation to one another
