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Abstract

Auf die Herausforderung, Forschung stärker kommunikativ, transdisziplinär, kollaborativ und international zu organisieren sowie die Potenziale der Informationstechnologien zu nutzen, reagiert die nationale und europäische Forschungspolitik mit der Förderung von virtuellen Anwendungen zur Unterstützung der Forschungsprozesse. Aber nicht jede dezentral kooperierende Forschungsgruppe gewinnt automatisch an Effizienz, wenn sie den Aufwand des Einsatzes einer umfangreichen Virtuellen Forschungsumgebung wagt. Die Implementierung von Virtuellen Forschungsumgebungen auf breiter Basis bedarf der strategischen Planung und vorausgehender und begleitender informationswissenschaftlicher Forschung. Der Beitrag unternimmt es, vor dem Hintergrund bisheriger Programme und Erfahrungen ein Szenario für informationswissenschaftliche Forschungsfelder zu entwickeln.

Type

a

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Abstract

Um die Nutzung ihrer Informationsdienste und -angebote beurteilen zu können, setzen Informationsinfrastruktureinrichtungen der Leibniz-Gemeinschaft die Webanalyse ein. Sieben Leibniz-Informationsinfrastruktureinrichtungen wurden mit einem Online-Fragebogen und einem teilstandardisierten Interview zur Nutzung der Webanalyse befragt. Es werden die verwendeten Methoden, Werkzeuge und Metriken sowie die verfügbaren Ressourcen als auch die Zukunftsperspektive der Webanalyse an den Einrichtungen beschrieben. Insgesamt wird der Stellenwert der Webanalyse an den Instituten als hoch angesehen. Die bisher wenig ausgeprägte Standardisierung und die fehlende Einheitlichkeit der Metriken und Erhebungsmethoden erschweren einen möglichen Vergleich von Nutzungsdaten allerdings erheblich.

Type

a

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Abstract

Purpose - The purpose of this paper is to get a first approximation of the usefulness of online forums with regard to information seeking and knowledge generation. Design/methodology/approach - This study captures the characteristics of knowledge generation by examining the pragmatics and types of information needs of posted questions and by investigating knowledge related characteristics of discussion posts as well as the success of communication. Three online forums were examined. The data set consists of 55 threads, containing 533 posts which were categorized manually by two researchers. Findings - Results show that questioners often ask for personal estimations. Information needs often aim for actionable insights or uncertainty reduction. With regard to answers, factual information is the dominant content type and has the highest knowledge value as it is the strongest predictor with regard to the generation of new knowledge. Opinions are also relevant, but in a rather subsequent and complementary way. Emotional aspects are scarcely observed. Overall, results indicate that knowledge creation predominantly follows a socio-cultural paradigm of knowledge exchange. Research limitations/implications - Although the investigation captures important aspects of knowledge building processes, the measurement of the forums' knowledge value is still rather limited. Success is only partly measurable with the current scheme. The central coding category "new topical knowledge" is only of nominal value and therefore not able to compare different kinds of knowledge gains in the course of discussion. Originality/value - The investigation reaches out beyond studies that do not consider that the role and relevance of posts is dependent on the state of the discussion. Furthermore, the paper integrates two perspectives of knowledge value: the success of the questioner with regard to the expressed information need and the knowledge building value for communicants and readers.

Date

20. 1.2015 18:30:22

Type

a