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Bourne, C.P.; Robinson, J.: Education and training for computer based reference services : review of training efforts to date (1980)
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- Journal of the American Society for Information Science. 31(1980) no.2, S.25-35
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Robinson, J.: Education and training for computer based reference services : a case study (1980)
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- Journal of the American Society for Information Science. 31(1980) no.2, S.97-104