Search (5 results, page 1 of 1)

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Abstract

When thinking about how people design, implement, and use information and communication technologies (ICTs) and of the ways in which people use digital information, many researchers attribute an important role to the "social context." This paper argues that the context, while clearly important, is not well understood, particularly in terms of its relationship to ICTs, people, and their information behaviors. It proposes a set of elements that can be taken to constitute the social context of ICTs and digital information. This "digital information environment," can be useful in guiding research into the structure the social context and its influences on the ways in which people in different social and organizational settings use ICTs and digital information

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Abstract

Examines the problems involved in accounting for in theoretical and empirical terms, the social context within which information is generated, sought for, acquired, evaluated, organized, disseminated, and used in complex formal organizations. Describes the findings of research based on an innovative theoretical approach that focuses on 1 important element of the social context of information, called the information use environment. This approach represents a conceptual advance that improves understanding of the complexities of the working world of information professionals

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Abstract

Higher education institutions' (HEI) have begun to develop decision support system data dashboards (DSS-DD) to improve the data-informed decision making practices of institutional decision makers. This qualitative study examines the practices of decision makers as they engage with DSS-DD at a large U.S. Midwestern university and uncovers the socio-technical characteristics that lead to limited or non-use of dashboards. To examine these practices and characteristics, this study presents a framework grounded in socio-technical interaction networks from social informatics and sociomateriality from information systems that explores the socio-technical practices of users within organizations, while acknowledging the impact of the users' socio-technical contexts on their DSS-DD practices. The results show that during the design and implementation phases of these dashboards the institutional contexts that the dashboards are meant to inform are often ignored; and that as users interact with these systems they develop unintended and shadow practices that lead to limited or non-use of the dashboards for decision making purposes. Additionally, the study finds that users' practices are influenced by their local socio-technical networks, which includes their prior experiences using institutional data, other actors within their institutional unit, and the political and social contexts which shape the users' decision making behavior and data-use practices.

Footnote

Beitrag eines Special issue on social informatics of knowledge

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Abstract

This article describes an approach based on structuration theory (Giddens, 1979, 1984; Orlikowski, 1992, 2000) and communities of practice (Wenger, 1998) that can be used to guide investigation into the dynamics of online question and answer (Q&A) communities. This approach is useful because most research on Q&A sites has focused attention on information retrieval, information-seeking behavior, and information intermediation and has assumed uncritically that the online Q&A community plays an important role in these domains of study. Assuming instead that research on online communities should take into account social, technical, and contextual factors (Kling, Rosenbaum, & Sawyer, 2005), the utility of this approach is demonstrated with an analysis of three online Q&A communities seen as communities of practice. This article makes a theoretical contribution to the study of online Q&A communities and, more generally, to the domain of social reference.

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Abstract

Computer networking is an emerging form of communication which is having major societal and cultural impacts. We first focus on BITNET and INTERNET, which are parts of a worldwide computer network for researchers, academicians, and information professionals. Discusses the services and resources that are available on the network, describes ways that these services can be accessed and used, and suggests derictions for research that may be significant in understanding the impacts that computer mediated communication will have on social interaction, oprganisational structure and culture