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author_ss:"Rosenbaum, H."
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- object's%3a%22Encarta 2005%22 2
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Kling, R.; Rosenbaum, H.; Sawyer, S.: Understanding and communicating social informatics : a framework for studying and teaching the human contexts of information and communication technologies (2005)
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- 303.48/33 22
QA76.9.C66K54 2005 - DDC
- 303.48/33 22
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- QA76.9.C66K54 2005
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- 2005
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Rosenbaum, H.; Shachaf, P.: ¬A structuration approach to online communities of practice : the case of Q&A communities (2010)
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- Abstract
- This article describes an approach based on structuration theory (Giddens, 1979, 1984; Orlikowski, 1992, 2000) and communities of practice (Wenger, 1998) that can be used to guide investigation into the dynamics of online question and answer (Q&A) communities. This approach is useful because most research on Q&A sites has focused attention on information retrieval, information-seeking behavior, and information intermediation and has assumed uncritically that the online Q&A community plays an important role in these domains of study. Assuming instead that research on online communities should take into account social, technical, and contextual factors (Kling, Rosenbaum, & Sawyer, 2005), the utility of this approach is demonstrated with an analysis of three online Q&A communities seen as communities of practice. This article makes a theoretical contribution to the study of online Q&A communities and, more generally, to the domain of social reference.
Authors
- Kling, R. 1
- Sawyer, S. 1
- Shachaf, P. 1