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Rowley, J.: ¬The changing face of current awareness services (1998)
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- Date
- 9. 2.1997 18:44:22
22. 2.1999 17:48:45
- Source
- Journal of librarianship and information science. 30(1998) no.3, S.177-183
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Rowley, J.: Managing quality in information services (1996)
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- Source
- Information services and use. 16(1996) no.1, S.51-61
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Rowley, J.: Knowing your customers (1997)
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- Source
- Aslib proceedings. 49(1997) no.3, S.64-66