Russell, J.: Charging policies at information for business (1990)
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- Abstract
- City of Westminster Central Reference Library's Information for Business Service was launched in 1986 with the aim of providing a value-added service and generating income. Initial charges, which were set using the minimum of market research, were found to be too low (£100 per year plus extra charges for photocopying, fax and lengthy searches). The present scheme is still based on an annual subscription but is time-based with £250 for 10 hours of search time. Clients are largely service companies such as management consultants, solicitors, accountants, design consultants, finance companies and recruitment consultants.