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Sandore, B.: Applying the results of transaction log analysis (1993) 0.02

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Abstract: Explores the different applications for the results of a transaction log analysis, including administration, public services, technical services, collection management, and systems development

Sandore, B.; Ryan, K.: Evaluating electronic resources : a study using three concurrent methods (1994) 0.01
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Abstract

Describes a study that examined the instances and causes of problems with keyword subject searching of journal citation databases. The researchers employed 3 methods, and in so doing, tested their viability in developing a cohesive record of user searching activities and attitudes: transaction log analysis, survey questionnaire, and protocol analysis. Two types of recommendations emanate from this research: suggestions for practical enhancements to interface software design; and a new methodological approach to the study of user searching behaviour in online systems