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Schaarwächter, M.: InetBib: Psychologie der elektronischen Kommunikation ;-) (1998)
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- Weiter auf dem Weg zur virtuellen Bibliothek! Kundenservice zwischen Quantität und Qualität. 3. INETBIB-Tagung vom 4.-6. März 1998 in Köln. 2., erw. Aufl. Hrsg.: B. Jedwabski u. J. Nowak
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Schaarwächter, M.: Electronic-Mail in deutschen Bibliotheken am Beispiel der UB Dortmund : wie ein Medium die Arbeitswelt revolutioniert (1995)
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Schaarwächter, M.: Electronic-Mail in deutschen Bibliotheken am Beispiel der UB Dortmund : Wie ein Medium die Arbeitsweisen revolutioniert (1996)
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