Schumann, L.; Stock, W.G.: ¬Ein umfassendes ganzheitliches Modell für Evaluation und Akzeptanzanalysen von Informationsdiensten : Das Information Service Evaluation (ISE) Modell (2014)
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- Abstract
- Informationsdienste werden heutzutage von großen Teilen der Bevölkerung im Berufs- wie im Privatleben genutzt. Es ist ein wichtiges informationswissenschaftliches Thema, Informationsdienste adäquat zu beschreiben und ihre Qualität zu bewerten. Unser Information Service Evaluation (ISE) Modell führt unterschiedliche Traditionen der Evaluations- sowie der Technologieakzeptanzforschung zusammen und besteht aus fünf Dimensionen: Qualität des Informationsdienstes, Nutzer, Informationsakzeptanz, Informationsumfeld und Zeit. Der Überblicksartikel erläutert diese Dimension und bietet einen Einblick in ein flexibel handhabbares und umfassendes holistisches Modell der Beschreibung und Bewertung von Informationsdiensten.
- Date
- 22. 9.2014 18:56:46
- Source
- Information - Wissenschaft und Praxis. 65(2014) H.4/5, S.239-246
