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Perer, A.; Shneiderman, B.; Oard, D.W.: Using rhythms of relationships to understand e-mail archives (2006)
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- Abstract
- Due to e-mail's ubiquitous nature, millions of users are intimate with the technology; however, most users are only familiar with managing their own e-mail, which is an inherently different task from exploring an e-mail archive. Historians and social scientists believe that e-mail archives are important artifacts for understanding the individuals and communities they represent. To understand the conversations evidenced in an archive, context is needed. In this article, we present a new way to gain this necessary context: analyzing the temporal rhythms of social relationships. We provide methods for constructing meaningful rhythms from the e-mail headers by identifying relationships and interpreting their attributes. With these visualization techniques, e-mail archive explorers can uncover insights that may have been otherwise hidden in the archive. We apply our methods to an individual's 15-year e-mail archive, which consists of about 45,000 messages and over 4,000 relationships.
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Furuta, R.; Plaisant, C.; Shneiderman, B.: Automatically transforming regularly structured linear documents into hypertext (1989)
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Marchionini, G.; Shneiderman, B.: Finding facts vs. browsing knowledge in hypertext systems (1988)
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Shneiderman, B.; Byrd, D.; Croft, W.B.: Clarifying search : a user-interface framework for text searches (1997)
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Shneiderman, B.; Kearsley, G.: Hypertext hands-on! : An introduction to a new way of organizing and accessing information (1989)
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Bederson, B.B.; Shneiderman, B.: ¬The craft of information visualization : readings and reflections (2003)
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Young, D.; Shneiderman, B.: ¬A graphical filter/flow representation of Boolean queries : a prototype implementation and evaluation (1993)
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Shneiderman, B.: Designing the user interface : strategies for effective human-computer interaction (1992)
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Botafogo, R.A.; Shneiderman, B.; Rivlin, E.: Structural analysis of hypertexts identifying hierarchies and useful metrics (1992)
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Ostroff, D.; Shneiderman, B.: Selection devices for user of an electronic encyclopedia : an empirical comparison of four possibilities (1988)
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Shneiderman, B.; Byrd, D.; Croft, W.B.: Clarifying search : a user-interface framework for text searches (1997)
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Shneiderman, B.: Designing menu selection systems (1986)
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Faloutsos, C.; Shneiderman, B.; Lee, R.; Plaisant, C.: Incorporating string search in a hypertext system : user interface and signature file design issues (1990)
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Weiland, W.J.; Shneiderman, B.: ¬A graphical query interface based on aggregation / generalization hierarchies (1993)
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Kumar, H.P.; Plaisant, C.; Shneiderman, B.: Browsing hierarchical data with multi-level dynamic queries and pruning (1997)
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Hochheiser, H.; Shneiderman, B.: Using interactive visualizations of WWW log data to characterize access patterns and inform site design (2001)
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Hochheiser, H.; Shneiderman, B.: Understanding patterns of user visits to Web sites : Interactive Starfield visualizations of WWW log data (1999)
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Harris, C.; Allen, R.B.; Plaisant, C.; Shneiderman, B.: Temporal visualization for legal case histories : from interpersonal communication to online information process (1999)
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Ceaparu, I.; Shneiderman, B.: Finding governmental statistical data on the Web : a study of categorically organized links for the FedStats topics page (2004)
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Aris, A.; Shneiderman, B.; Qazvinian, V.; Radev, D.: Visual overviews for discovering key papers and influences across research fronts (2009)
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