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  • × author_ss:"Spink, S."
  1. Spink, S.: Interaction with information retrieval systems : reflections on feedback (1993) 0.01 
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    Abstract
    Discusses the nature of feedback. Reports preliminary results for an exploratory study investigating the nature of feedback during 40 cases of user-intermediary-information retrieval system interaction. Analysis revealed five types of feedback based on human judgements related to either the magnitude, relevance or strategic aspects of the system's output. Feedback during human-information retrieval system interaction was found to be a more complex phenomenon than previously understood
  2. Banwell, L.; Ray, K.; Coulson, G.; Urquhart, C.; Lonsdale, R.; Armstrong, C.; Thomas, R.; Spink, S.; Yeoman, A.; Fenton, R.; Rowley, J.: ¬The JISC User Behaviour Monitoring and Evaluation Framework (2004) 0.01 
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    Abstract
    Describes key aspects of the methodology and outcomes of the JISC User Behaviour Monitoring and Evaluation Framework in its first three annual cycles (1999-2002). The Framework was initiated to assure the JISC that their investment in digital content and network infrastructure facilitates use and learning, and to identify barriers and facilitators to the use of electronic information services (EIS). Key Framework outcomes are: a multi-dimensional across sector methodology for the continued monitoring of user behaviour in respect of EIS and the factors that impact on that behaviour; a profile of user behaviour in respect of EIS over the three annual cycles of the Framework; the EIS Diagnostic Toolkit that can be used to benchmark development in the provision and use of EIS in specific disciplines or at specific institutions; a methodology for monitoring, and a profile of the EIS resources available to higher and further education users; and a summary of some of the key issues in their provision. The challenge for the future is the embedding of EIS in curricula and learning experiences.

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