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Abstract

As from 1 January 2005, Freedom of Information (FOI) legislation will come into forte throughout the UK and could potentially change the way in which the public sector manages information. This report provides practical advice an how to achieve compliance with the Acts; the report helps to ensure successful management of the key risks that the Acts may pose to organisations across the UK. The report also introduces some of the change management issues that will need to be addressed within organisations to facilitate the transition to a more open culture of FOI.

Content

Key Features - Suggestions for the practical implementation of FOI - Checklists that will enable those responsible for FOI implementation to monitor organisational progress towards compliance - Easy-to-read and discrete chapters that allow quick referencing for each subject within the book - A strategic approach to information management within a traditionally `need to know' culture, addressing change management issues The Author Liz Taylor has worked in the knowledge and information management field for the past eight years, working with data protection legislation and facilitating preparations for FOI in a number of organisations. She is currently the Information Compliance Project Manager for a public sector organisation. Readership This report will be highly valuable to any organisations that are subject to FOI legislation across the UK. Contents Where to start - how to assess how prepared your organisation is and where the key gaps in preparations currently exist Preparing your information - do you really know what information you hold and create, and where the risks of FOI lie? Exemption policies - formulating policies and deciding how they will be consistently interpreted and applied across the organisation. Includes a section an how FOI relates to data protection Procedures for release and audit trails - guidance an how to make information available and prove compliance Evaluating success - the true implications of the Acts are largely unknown; therefore it will be essential that organisations remain flexible to meet the changing needs of the general public once the Acts come into forte Training and organisational benefits-the need for a strategic, organisational approach to information management

Theme

Information

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Abstract

The key focus of this book is to integrate elements of information and knowledge management, together with the business process and intellectual capital. The book questions some of the fundamental concepts and principles currently used to manage information that revolve around business processes. Specifically, it addresses the argument to more effectively evaluate the contributions of human and systems capital (which are defined) to a process, highlighting the need to make more conscious decisions about what role each will perform in the developed process.

Content

Key Features - Covers the integration of the intellectual capital with business processes - Provides practical guidance an analysis of the complete business process (including products and customers) from a human and systems capital perspective - Provides practical frameworks that enable readers to implement the suggested strategies regarding the development of intellectual capital round business processes, which are explained throughout the book The Author Liz Taylor has worked in the knowledge and information management field for the past eight years. Readership The book is primarily aimed at those individuals in a service provision environment, who are responsible for change and/or effective business processes. Contents Introduction - the current environment; practical opportunities to expand the concepts; the way forward? Intellectual capital - definitions in context; capital relationships; introduction to the business process Human capital - the organisational perspective; relationship with corporate learning and development; tacit knowledge and the individual; contributions and collaboration; knowledge transfer Systems capital - information and communication; tools and enablers Examining the process (1) - the process jigsaw; inputs, outputs and by-products Examining the process (II) - creation of knowledge; influencing factors Managing expectations - adaptability and flexibility; environmental assessment; customer components; acceptable standards Maximising potential -focus of developments; effect of peripheral business activities; mapping potential contributions to a business process; prioritising development And the future? - the information and knowledge management vision; next steps

Theme

Information Resources Management