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Tenopir, C.; Nahl-Jakobovits, D.; Howard, D.L.: Strategies and assessments online : novices' experience (1991)
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Tenopir, C.: Common end user errors (1997)
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Tenopir, C.; Green, D.: Patterns of use and usage factors for online databases in academic and public libraries (1999)
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Nahl, D.; Tenopir, C.: Affective and cognitive searching behavior of novice end-users of a full-text database (1996)
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