Search (2 results, page 1 of 1)

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Footnote

Novice end users were given 2 hours of training in searching a full-text magazine database (Magazine ASAP(TM)) on DIALOG. Subjects searched during 3 to 4 sessions in the presence of a trained monitor who prompted them to think aloud throughout the sessions. qualitative analysis of the transcripts and transaction logs yielded empirical information on user variables (purpose, motivation, satisfaction), uses of the database, move types, and every question users asked during the searches. The spontaneous, naturalistic questions were categorized according to affective, cognitive, and sensorimotor speech acts. Results show that most of the searches were performed for the self and were work related. The most common use of the database was to retrieve full-text articles online and to download and print them out rather than read them on screen. The majority of searches were judged satisfactory. Innovative uses included browsing for background information and obtaining contextualized sentences for language teaching. Searchers made twice as many moves to limit sets as moves to expand sets. Affective questions outnumbered cognitive and sensorimotor questions by two to one. This preponderance of affective micro-information needs during searching might be addressed by new system functions

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Abstract

As end users perform their own searches, more insight into their searching behaviour is needed. Identifies and describes the strategies, assessments and affective behaviours from the transcripts and keystroke records collected during 3 searches. The affective behaviours exhibited by the searchers show the involvement of other than cognitive activities in this intellectual pursuit. Particularly interesting is the single mindedness of the search strategies. Describes the searchers' online assessments of the usefulness of retrieved records including assessment strategies that were developed