Tillotson, J.: Is keyword searching the answer? (1995)
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- Abstract
- Examines 3 aspects of keyword searching to see if defaulting to keyword searches might serve as a solution to the problems users find when performing subject searches in OPACs. Investigates if keyword searching produces useful results; if people who use keyword searches to find information on a subject report that they are satisfied with the results; and how keyword searching and controlled vocabulary searching are offered and explained in currently available OPAC interfaces. Concludes that both keyword and controlled vocabulary searching ought to be easily available in an OPAC, and that improvements need to be made in explanation and help offered to subject searchers
