Travis, I.L.: Knowledge-based systems in information work : a view of the future (1989)
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- Abstract
- Knowledge-based systems are part of a new generation of interrelated technologies that have the potential to expand greatly both the ways in which information is conveyed and the tools available to information workers and users for finding, evaluating, analysing, and assimilating it. These technologies can provide expanded asistance to users in such areas as reference and refferal, public access catalogue use, and end- user data base searching. KBS offers exciting possibilities; however, as yet they are only possibilities for libraries. Both further research and considerable financial resources will be required to realise the benefits of KBSs in information work.
