White, M.: ¬The value of taxonomies, thesauri and metadata in enterprise search (2016)
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- Abstract
- Although the technical, mathematical and linguistic principles of search date back to the early 1960s and enterprise search applications have been commercially available since the 1980s; it is only since the launch of Microsoft SharePoint 2010 and the integration of the Apache Lucene and Solr projects in 2010 that there has been a wider adoption of enterprise search applications. Surveys carried out over the last five years indicate that although enterprises accept that search applications are essential in locating information, there has not been any significant investment in search teams to support these applications. Where taxonomies, thesauri and metadata have been used to improve the search user interface and enhance the search experience, the indications are that levels of search satisfaction are significantly higher. The challenges faced by search managers in developing and maintaining these tools include a lack of published research on the use of these tools and difficulty in recruiting search team members with the requisite skills and experience. There would seem to be an important and immediate opportunity to bring together the research, knowledge organization and enterprise search communities to explore how good practice in the use of taxonomies, thesauri and metadata in enterprise search can be established, enhanced and promoted.
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