Search (6 results, page 1 of 1)

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Abstract

Business process re-engineering (or redesign) has achieved mixed results in business and industry but it offers an approach to thinking about the future of academic libraries in the digital age that is worth considering. This paper outlines the forces that are currently affecting academic libraries in the UK and proposes a strategy whereby the transformation from the handling of artefacts to the handling of electronic sources may be effected with maximum benefit to the information user.

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Abstract

This paper explores collaborative information behavior in the context of highly politicized decision making. It draws upon a qualitative case study of project management of a contentious public sector infrastructure project. We noted the creation of spaces for the development and exchange of information by experts and conceptualize these as information spheres. We postulate that these were formed to bypass power-induced information behavior that excludes expert power, such as information avoidance. This approach contrasts with the expected project management and information norms, rules and behavior, however, provides a language that can be used to explain the phenomena of bounded information spaces which complement and may be used as a development of adjunct to small world's theory.

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Abstract

Reports results of a questionnaire survey, conducted by the EQUIP consortium, of 989 European and Scandinavian users of online and CD-ROM databases to establish a priority ranking of quality criteria. The project also included a test of the SERVQUAL methodology for identifying users' expectations of database services involving assessments of the quality criteria for both an 'ideal' database service and the CAB Abstracts Service. The 10 quality criteria identified were: coverage; accessibility; timeliness; consistency; accuracy; value; documentation; harmonization; output formats; and support

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Source

Encyclopedia of library and information sciences. 3rd ed. Ed.: M.J. Bates

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Abstract

In this issue we begin with the first of four parts of a five part series of papers by Spink, Wilson, Ford, Foster, and Ellis. Spink, et alia, in the first section of this report set forth the design of a project to test whether existing models of the information search process are appropriate for an environment of mediated successive searching which they believe characterizes much information seeking behavior. Their goal is to develop an integrated model of the process. Data were collected from 198 individuals, 87 in Texas and 111 in Sheffield in the U.K., with individuals with real information needs engaged in interaction with operational information retrieval systems by use of transaction logs, recordings of interactions with intermediaries, pre, and post search interviews, questionnaire responses, relevance judgments of retrieved text, and responses to a test of cognitive styles. Questionnaires were based upon the Kuhlthau model, the Saracevic model, the Ellis model, and incorporated a visual analog scale to avoid a consistency bias.