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Abstract

Millions of dollars have been invested into the development of digital libraries. There are many unanswered questions regarding their evaluation, in particular, from users' perspectives. This study intends to investigate users' use, their criteria and their evaluation of the two selected digital libraries. Nineteen subjects were recruited to participate in the study. They were instructed to keep a diary for their use of the two digital libraries, rate the importance of digital library evaluation criteria, and evaluate the two digital libraries by applying their perceived important criteria. The results show patterns of users' use of digital libraries, their perceived important evaluation criteria, and the positive and negative aspects of digital libraries. Finally, the relationships between perceived importance of digital library evaluation criteria and actual evaluation of digital libraries and the relationships between use of digital libraries and evaluation of digital libraries as well as users' preference, experience and knowledge structure on digital library evaluation are further discussed.

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Abstract

Studies have indicated that various groups of intellectual property users are unaware of many aspects of copyright law and often do not understand that it applies to works in electronic forms, or are unconcerned with copyright restrictions. It is hypothesized that users would be more likely to conform to copyright law if a process could be developed that make it easier to access copyright management information on the Internet and in other electronic media. Before designing such a mechanism, the following research questions need to be addressed: 1) To what extent are users clear or concerned with obeying copyright law in the use of materials available in electronic formats? 2) Will users be more willing to comply with copyright law if copyright information is incorporated within electronic forms in a format that makes it easier to understand or easier to locate? 3) What amount of time are users willing to devote to locating copyright management information? and 4) What methods would users prefer to utilize in locating copyright management information? To address these questions a research instrument was developed and tested in a pilot study in which sixty students from two large higher public education institutions participated, 30 from New York City and 30 from Wisconsin. The instrument ascertained each participant's experience with electronic forms, the frequency with which they downloaded copyright materials, their level of concern regarding compliance with copyright law and their willingness to comply with copyright law if copyright management information was more effectively available. They were also asked to rank possible methods for locating copyright management information. Both qualitative and quantitative methods were employed to analyze the data. The results suggest that the participants would be more willing to comply with copyright law if copyright management information was easier to locate or to understand. The results also show that few users are willing to devote more than ten minutes to locating copyright management information. The study points to a need for an easy and rapid method to locate copyright management information within electronic forms and for increased user education about copyright law