Search (5 results, page 1 of 1)

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Abstract

To date, there has been little empirical research investigating the specific types of help-seeking situations that arise when people interact with information in new searching environments such as digital libraries. This article reports the results of a project focusing on the identification of different types of help-seeking situations, along with types of factors that precipitate them among searchers of two different digital libraries. Participants (N = 120) representing the general public in Milwaukee and New York City were selected for this study. Based on the analysis of multiple sources of data, the authors identify 15 types of help-seeking situations among this sample of novice digital library users. These situations are related to the searching activities involved in getting started, identifying relevant digital collections, browsing for information, constructing search statements, refining searches, monitoring searches, and evaluating results. Multiple factors that determine the occurrences of each type of help-seeking situation also are identified. The article concludes with a model that represents user, system, task, and interaction outcome as codeterminates in the formation of help-seeking situations, and presents the theoretical and practical implications of the study results.

Date

22. 3.2009 12:49:20

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Abstract

Discover Digital Libraries: Theory and Practice is a book that integrates both research and practice concerning digital library development, use, preservation, and evaluation. The combination of current research and practical guidelines is a unique strength of this book. The authors bring in-depth expertise on different digital library issues and synthesize theoretical and practical perspectives relevant to researchers, practitioners, and students. The book presents a comprehensive overview of the different approaches and tools for digital library development, including discussions of the social and legal issues associated with digital libraries. Readers will find current research and the best practices of digital libraries, providing both US and international perspectives on the development of digital libraries and their components, including collection, digitization, metadata, interface design, sustainability, preservation, retrieval, and evaluation of digital libraries.
Offers an overview of digital libraries and the conceptual and practical understanding of digital libraries Presents the lifecycle of digital library design, use, preservation and evaluation, including collection development, digitization of static and multimedia resources, metadata, digital library development and interface design, digital information searching, digital preservation, and digital library evaluation Synthesizes current research and the best practices of digital libraries, providing both US and international perspectives on the development of digital libraries Introduces new developments in the area of digital libraries, such as large-scale digital libraries, social media applications in digital libraries, multilingual digital libraries, digital curation, linked data, rapid capture, guidelines for the digitization of multimedia resources Highlights the impact, challenges, suggestions for overcoming these challenges, and trends of present and future development of digital libraries Offers a comprehensive bibliography for each chapter

Content

Introduction to digital libraries - Digital library initiatives and international projects - Collection development - Techniques and technologies for multimedia storage and retrieval - Digitization - Knowledge representation and organization - Digital Library Content Management Systems - Interface design and evaluation - Sustainability and preservation - User needs and information retrieval - Evaluation of digital libraries - Impact, challenges, and trends for the future

LCSH

Digital libraries
Library materials / Digitization

Subject

Digital libraries
Library materials / Digitization

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Abstract

This is the first study that compares types of orientation tactics that blind and sighted users applied in their initial interactions with a digital library (DL) and the associated factors. Multiple methods were employed for data collection: questionnaires, think-aloud protocols, and transaction logs. The paper identifies seven types of orientation tactics applied by the two groups of users. While sighted users focused on skimming DL content, blind users concentrated on exploring DL structure. Moreover, the authors discovered 13 types of system, user, and interaction factors that led to the use of orientation tactics. More system factors than user factors affect blind users' tactics in browsing DL structures. The findings of this study support the social model that the sight-centered design of DLs, rather than blind users' disability, prohibits them from effectively interacting with a DL. Simultaneously, the results reveal the limitation of existing interactive information retrieval models that do not take people with disabilities into consideration. DL design implications are discussed based on the identified factors.

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Abstract

A sight-centered digital library (DL) design with complex structures and multimedia formats poses significant challenges for blind users. This study is the first attempt to investigate the top three help-seeking situations as well as associated factors in blind users' DL interactions. A mixed-method approach was adopted for this study. Multiple methods were applied to collect data from 30 blind subjects: questionnaires, presearch interviews, think aloud protocols, transaction logs, and postsearch interviews. The paper identifies the top three help-seeking situations, and associated factors in relation to user, system, task, and interaction. Moreover, different types of main-level factors were tested to investigate if they are correlated to each type of top situation, and qualitative data of sublevel factors offer insight into how these factors are associated with various situations. Without a clear understanding of these situations and factors, the objective of universal access to information in DLs cannot be achieved. DL design implications are further discussed with the goal of providing system design recommendations for reducing blind users' help-seeking situations.

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Abstract

Key terms related to information searching and search models are defined. A historic context is provided to illustrate the evolution of the four main digital environments that users interact with in their search process to offer readers background information regarding the transition from manual information systems to computer-based information retrieval (IR) systems, as well as the transition from intermediary searching to end-user searching. Emphasis is placed on the review of different levels of information searching from search tactics/moves, search strategies, and usage patterns, to search models and associated factors in relation to task, user knowledge structure, IR system design, and social-organization context. Search models are further classified into two types, with one type illustrating information search process (ISP) and the other type emphasizing the factors that influence the process. In addition, unsolved problems and future research are discussed and suggested.

Source

Encyclopedia of library and information sciences. 3rd ed. Ed.: M.J. Bates