"Was für ein Service!" : Entwicklung und Sicherung der Auskunftsqualität von Bibliotheken (2007)
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- Date
- 22. 2.2008 14:05:48
- RSWK
- Deutschland / Bibliothek / Auskunftsdienst / Qualitätsmanagement / Aufsatzsammlung
- Subject
- Deutschland / Bibliothek / Auskunftsdienst / Qualitätsmanagement / Aufsatzsammlung
