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Content

Enthält die Kapitel: Making Sense of Managing Knowledge (Tim Ray) - SECI, Ba and Leadership: A Unified Model of Dynamic Knowledge Creation (I. Nonaka, R. Toyama and N. Konno) - Bridging Epistemologies: The Generative Dance between Organizational Knowledge and Organizational Knowing (S.D.N. Cook and J.S. Brown) - What is Organizational Knowledge? (Haridimos Tsoukas and Efi Vladimirou) - Do We Really Understand Tacit Knowledge? (Haridimos Tsoukas) - An Overview: What's New and Important about Knowledge Management? Building New Bridges between Managers and Academics (J.-C. Spender) - Deep Smarts (Dorothy Leonard and Walter Swap) - Organizational and Occupational Commitment: Knowledge Workers in Large Corporations (May Yeuk-Mui Tam, Marek Korczynski and Stephen J. Frenkel) - Human Resource Policies for Knowledge Work (John Storey) - Knowledge Management Initiatives: Learning from Failure (John Storey and Elizabeth Barnett) - IC Valuation and Measurement: Classifying the State of the Art (Daniel Andriessen) - Managing Knowledge and Innovation Across Boundaries (Paul Quintas) - The Human Resource Architecture: Toward a Theory of Human Capital Allocation and Development (David P. Lepak and Scott A. Snell) - HR's Role in Building Relationship Networks Mark (L. Lengnick-Hall and Cynthia A. Lengnick-Hall) - Tacit Knowing, Communication and Power: Lessons from Japan? (Tim Ray and Stewart Clegg)

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Abstract

There are a myriad of books that have been published on knowledge management. However, very few of these books give the practical know-how of what truly is needed in the information professional/manager's mind, such as: how to make the decision whether knowledge management is right for you; how to explain the pros and cons of the various knowledge management alternatives/solutions; how to determine which knowledge management solution, if any, is the best fit with your organizational culture; how to explain the way to show the expected value-added benefits of using knowledge management; and how to discuss lessons learned in applying knowledge management (i.e. how others have utilized KM techniques for enhanced decision making). This applied and concise guide - based on the author's many years of experience - addresses these areas and includes helpful tools developed by the author, such as knowledge audit instruments, knowledge access and sharing surveys, and techniques for determining knowledge management success.