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  • × classification_ss:"85.38 / Qualitätsmanagement"
  • × classification_ss:"AN 76400 Allgemeines / Buch- und Bibliothekswesen, Informationswissenschaft / Bibliothekswesen / Bibliotheksbenutzung / Auskunft, Information"
  1. "Was für ein Service!" : Entwicklung und Sicherung der Auskunftsqualität von Bibliotheken (2007) 0.01 
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    Date
    22. 2.2008 14:05:48