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classification_ss:"AN 76400 Allgemeines / Buch- und Bibliothekswesen, Informationswissenschaft / Bibliothekswesen / Bibliotheksbenutzung / Auskunft, Information"
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classification_ss:"AN 96200 Allgemeines / Buch- und Bibliothekswesen, Informationswissenschaft / Informationswissenschaft / Informationsvermittlung, Informationsplanung / Auskunft und Beratung"
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Sträter, H.: Beratungsinterviews : Praxis der Auskunft und Beratung in Bibliotheken und Informationsstellen (1991)
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