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Sträter, H.: Beratungsinterviews : Praxis der Auskunft und Beratung in Bibliotheken und Informationsstellen (1991)
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06.60 / Bibliotheksbenutzung
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Mönnich, M.W.: Personalcomputer in Bibliotheken : Arbeitsplätze für Benutzer (1991)
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Fischer, N.: Kundenorientierte Platzierung der Medien in öffentlichen Bibliotheken (2007)
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