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Theme

Information Resources Management

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Abstract

This book looks at the key skills that are required in organizations in the information intensive society; it also examines the power of information behaviour on the construction of different kinds of shared knowledge and social identity in a group. The book introduces the different dimensions of social capital that is structural and cognitive, and looks at the relational aspects of information behaviour in organizations. This book analyses experiences with two different case studies - in the financial and biotechnology industries - in order to gain additional insights in how the internal organization environment should be designed to support the development of the organization's intellectual capital. Key Features 1. Introduces social capital dimensions to the knowledge management framework 2. Provides empirical work on the new combination of social capital and organizational information behaviour. 3. Two different information sharing practices are presented: a claims handling unit (routine based work) and a biotechnology firm (expert work) 4. Develops social capital measures into qualitative information research 5.The book illustrates the importance of social aspects in ma She has worked as a visiting researcher at Napier University, Edinburgh, 2004-05. Her teaching and research concerns information seeking, information management in business organizations, and aspects of social capital and knowledge sharing in groups and organizations. She has published several articles and papers in these areas. Readership The book is aimed at academics and students at all levels in library and information science, as well as information management and knowledge management practitioners and managers interested in managing information and knowledge effectively.Contents Part 1: Theories of Information Sharing Information sharing in context Patterns of sharing - enablers and barriers Social navigation Part II: Two Practices in Information Sharing Introducing the two cases Claims handlers Expert organisation Part III: Insights into Information, Knowledge Sharing and Social Capital Dimensions of social capital in the two cases Social capital and sharing - building structures for knowledge sharing and its management Importance of the awareness of social capital in connection with information and knowledge sharing in today's companies.

Theme

Information Resources Management

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Theme

Information Resources Management

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Footnote

Um zu betonen, dass Informationsmanagement eben nicht ausschließlich Technik ist, geht er in seinem Werk ebenfalls darauf ein, zu welchen Disziplinen Informationsmanagement gezählt werden kann. Es gibt Überschneidungen mit dem Personalmanagement, Projektmanagement, Sicherheitsmanagement und dem Datenmanagement. Spricht man von einem übergeordneten Management, so kann man es der strategischen Ebene zuordnen. Dieser werden nach Stickel folgende Funktionen zugeschrieben - Entwicklung bzw. Fortschreibung von Strategien - Gestaltung der Organisation (Aufbau-und Ablauforganisation) - Gestaltung der Märkte (Beschaffungsund Absatzmärkte) - Gestaltung der Produktionsprozesse (Wertschöpfung) - Gestaltung der Unternehmenskultur und weitere Subsysteme (Stickel 2001, 7). Auch wenn der Titel ausschließlich von Informationsmanagement spricht, so steht im Fokus doch eher die Informationsbedarfsanalyse. Der ein oder andere Leser würde durch den Titel vielleicht etwas anderes erwarten. Natürlich spielt das Informationsmanagement ebenfalls eine große Rolle und gehört zwingend zu einer Informationsbedarfsanalyse in diesem Bereich dazu, trotzdem wird im praktischen Teil nur die Informationsbedarfsanalyse angewandt. Es wäre wünschenswert gewesen, wenn letzte ebenfalls im Titel erschienen wäre.

Theme

Information Resources Management