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Scholle, U.: Kann ich Ihnen behilflich sein? : Erhebung am zentralen Auskunftsplatz der ULB Münster (2000)
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Schneider, R.: OPACs, Benutzer und das Web (2009)
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- 22. 2.2009 18:50:43
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Weichert, M.: "Gibt es auch Wahnsinn" : Benutzeruntersuchungen an einem Hamburger WebOPAC (2002)
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Kluck, M.: ¬Die Informationsanalyse im Online-Zeitalter : Befunde der Benutzerforschung zum Informationsverhalten im Internet (2004)
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