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Holler, U.: Benutzerfreundlichkeit von Sachkatalogen (1975)
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Benutzerverhalten an deutschen Hoschschulbibliotheken : Ergebnisse einer mit Unterstützung der Deutschen Forschungsgemeinschaft durchgeführten vergleichenden Untersuchung (Benutzerforschung I) (1979)
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Stachnik, I.: Benutzerbefragungen in Bibliotheken : Grundlagen, Methoden, Beispiele (1995)
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