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Stachnik, I.: Benutzerbefragungen in Bibliotheken : Grundlagen, Methoden, Beispiele (1995)
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- Rez. in: ProLibris 1996, H.1, S.54 (C. Bartel)
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Gläser, C.; Kranz, B.; Lück, K.: "Das wissen wir doch am besten, was die Benutzer wollen" : oder: Fokusgruppeninterviews mit Bibliotheksbenutzern zum Thema 'Elektronische Informationsvermittlung im BIS Oldenburg'. Ein Erfahrungsbericht (1998)
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Authors
- Gläser, C. 1
- Kranz, B. 1
- Lück, K. 1
- Stachnik, I. 1