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Gattung, B.: Zur Analyse des Benutzerverhaltens. T.1 (1991)
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Gläser, C.; Kranz, B.; Lück, K.: "Das wissen wir doch am besten, was die Benutzer wollen" : oder: Fokusgruppeninterviews mit Bibliotheksbenutzern zum Thema 'Elektronische Informationsvermittlung im BIS Oldenburg'. Ein Erfahrungsbericht (1998)
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Authors
- Gattung, B. 1
- Gläser, C. 1
- Kranz, B. 1
- Lück, K. 1