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- editor's%3a%22Smiraglia%2c R.P. u. H.-l. lee%22 2
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Schwuchow, W.: Qualitätsmanagement für Informationsdienste (1993)
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- Cogito. 9(1993) H.1, S.3-7
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Homann, B.: Information literacy : ein Beitrag der Bibliotheken für eine demokratische Informationsgesellschaft. Bericht über einen Themenschwerpunkt des IFLA-Kongresses in Glasgow (2002)
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- Bibliotheksdienst. 36(2002) H.12, S.1681-1688