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Schwuchow, W.: Qualität für Informationsdienste : eine dringend aktuelle Frage (1993)
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Bieletzki, C.; Roth, K.: Kommerzielle Online-Hosts und öffentliche Bibliotheken in Deutschland : Stand und Perspektiven der Zusammenarbeit (1998)
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Drechsel, K.: Marketing für elektronische Informationsdienstleistungen : Workshop des DBV-Landesverbandes Thüringen (2002)
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Harnack, A. von: ¬Die Auskunftserteilung als bibliothekarische Aufgabe (1940)
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Thun, H.-P.: "At your fingertip"? : Auskunfts- und Informationsdienst bei uns noch Entwicklungsland (1970)
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Jonzeck, M.: ¬Die Aktivierung, Verbesserung und Neuorientierung der Informationstätigkeit der allgemeinen öffentlichen Bibliotheken (1965)
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Ulrich, P.S.: Collaborative Digital Reference Service : Weltweites Projekt (2001)
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Schreiber, K.: Bestandsaufbau, Bestandspflege, Bestandserschließung eines Informationsapparates (1978)
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Steiner, K.: Auf zu neuen Ufern : die didaktische Konzeption von Lotse wird erweitert (2009)
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Franken, K.: Mittel zum Zweck (1998)
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Dette, K.: Vom Voice-Call-Center zum Multimedia-Contact-Center (2001)
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Scholle, U.: Kann ich Ihnen behilflich sein? : Erhebung am zentralen Auskunftsplatz der ULB Münster (2000)
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- Date
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Herrmann, C.: Partikulare Konkretion universal zugänglicher Information : Beobachtungen zur Konzeptionierung fachlicher Internet-Seiten am Beispiel der Theologie (2000)
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- Date
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- Bibliotheksdienst. 34(2000) H.1, S.102-112
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Franken, K.: Verloren im Meer der Informationen und Texte? (1995)
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Reuter, K.: Informationsversorgung für kleinere und mittlere Unternehmen : ein Markt für neue Dienstleistungen? (1990)
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- Pages
- S.437-439
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Kämper, U.: Informationsdienstleistungen : Diversifizierung contra Spezialisierung (1991)
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- Pages
- S.107-115
- Source
- 13. Online-Frühjahrstagung der Online-Benutzergruppe in der DGD, Frankfurt am Main, 23.-25.4.1987: Proceedings. Hrsg.: W. Neubauer u. K.-H. Meier
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Schumacher, D.: Marketing für Informationen und Informationsdienstleistungen : die Konkurrenz öffentlicher und privater Informationsdienstleister (1991)
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- Pages
- S.116-126
- Source
- 13. Online-Frühjahrstagung der Online-Benutzergruppe in der DGD, Frankfurt am Main, 23.-25.4.1987: Proceedings. Hrsg.: W. Neubauer u. K.-H. Meier
-
Horstmann, K.-W.: HELL or Heaven : das elektronische Informationsangebot der Universitätsbibliothek Hohenheim für die Wirtschaftswissenschaften im Urteil der Bibliothekskunden (1995)
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- Pages
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Schröder, K.: Internet-Benutzerarbeitsplätze in der Universitätsbibliothek Dortmund : ein Erfahrungsbericht (1997)
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- Source
- Bibliotheksdienst. 31(1997) H.9, S.1768-1776
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Keiper, K.: ¬Die Nutzung von Internetdiensten an der Auskunft der Bibliothek der Universität Konstanz (1997)
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- Pages
- S.77-80
