-
Schwuchow, W.: Qualität für Informationsdienste : eine dringend aktuelle Frage (1993)
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- Source
- Technik und Information: Markt, Medien und Methoden. Deutscher Dokumentartag 1992, Technische Universität Berlin, 22.-25.9.1992. Hrsg.: W. Neubauer u. K.-H. Meier
-
Weber, A.: Datenbankrecherchen für ein Butterbrot (1994)
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-
Bieletzki, C.; Roth, K.: Kommerzielle Online-Hosts und öffentliche Bibliotheken in Deutschland : Stand und Perspektiven der Zusammenarbeit (1998)
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- Source
- Information und Märkte: 50. Deutscher Dokumentartag 1998, Kongreß der Deutschen Gesellschaft für Dokumentation e.V. (DGD), Rheinische Friedrich-Wilhelms-Universität Bonn, 22.-24. September 1998. Hrsg. von Marlies Ockenfeld u. Gerhard J. Mantwill
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Reuter, K.: Informationsversorgung für kleinere und mittlere Unternehmen : ein Markt für neue Dienstleistungen? (1990)
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- Source
- 12. Online-Frühjahrstagung der Online-Benutzergruppe der DGD, Frankfurt a.M., 15.-17.5.1990: Proceedings. Hrsg.: W. Neubauer u. U. Schneider-Briehn
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Kämper, U.: Informationsdienstleistungen : Diversifizierung contra Spezialisierung (1991)
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- Source
- 13. Online-Frühjahrstagung der Online-Benutzergruppe in der DGD, Frankfurt am Main, 23.-25.4.1987: Proceedings. Hrsg.: W. Neubauer u. K.-H. Meier
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Schumacher, D.: Marketing für Informationen und Informationsdienstleistungen : die Konkurrenz öffentlicher und privater Informationsdienstleister (1991)
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- Source
- 13. Online-Frühjahrstagung der Online-Benutzergruppe in der DGD, Frankfurt am Main, 23.-25.4.1987: Proceedings. Hrsg.: W. Neubauer u. K.-H. Meier
-
Vietze, H.; Dresel, H.: ¬Das Fachinformationsprogramm der Bundesregierung 1990-1994 : einige Bemerkungen aus der Sicht der neuen Bundesländer (1991)
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- 13. Online-Frühjahrstagung der Online-Benutzergruppe in der DGD, Frankfurt am Main, 23.-25.4.1987: Proceedings. Hrsg.: W. Neubauer u. K.-H. Meier
-
Weilenmann, A.-K.: Informationsdienstleistungen für virtuelle Universitäten (2000)
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- Abstract
- Die sich rasant verändernde Informationslandschaft erfordert ein Umdenken in den verschiedenen Informations- und Dokumentationsstellen; es gibt kaum noch einen Arbeitsbereich, der nicht stetigen Umwälzungen unterworfen ist. Besonders in der Auskunftstätigkeit sehen wir uns mit neuen Herausforderungen konfrontiert, um der zunehmenden Disintermediation zu begegnen. Unseren Kunden stehen übers Internet vielfältige Wege zur Verfügung, um sich die Informationen selbst zu beschaffen, was jedoch meist dazu führt, dass sie sich in den Weiten des World Wide Web verlieren. Die Kompetenz und sachkundige Navigationshilfe der Informations- und Dokumentationsspezialisten wird demnach je länger, umso mehr gefordert sein; es verändert sich lediglich die Art und Weise des Auskunftgebens: ,Librarians need to more formally incorporate this awesome information power into a new model of service provision so that they may position themselves to meet the needs of reference services in the next century". Vor diesem Hintergrund drängt sich nicht nur ein anderes Vorgehen beim Kundeninterview auf, sondern es stellt sich ebenfalls die Frage, wie man die Informations- und Kommunikationstechnologien (l+K-Technologien) sinnvoll einsetzen kann, sowohl für den konventionellen als auch für den virtuellen Auskunftsdienst. Das zunehmende Aufkommen virtueller Universitäten verlangt nach neuen innovativen Ideen, um den potenziellen Studenten angemessene Dienstleistungen zu bieten, die es ihnen erlauben, das ganze Spektrum der l+K-Technologien voll auszuschöpfen. Virtuelle Auskunftsdienste bzw. "virtual reference desks" sind immer häufiger beliebte Themen in der Fachpresse und werden in Zukunft als entscheidender Wettbewerbsfaktor gelten. Wie kann man die vorhandenen Informationen so bündeln und kanalisieren, dass unsere Kunden so rasch und so effizient als möglich zu den von ihnen nachgefragten Inhalten kommen? Ein kurzer Überblick über den heutigen Entwicklungsstand der "virtual reference desks" zeigt auf, dass vor allem die "Internet Public Library" (IPL) auf diesem Gebiet Pionierarbeit geleistet hat, dass ihre Angebote jedoch nicht über E-Mail-Auskunft hinausgehen. Anhand eines dreistufigen Auskunftsmodells werden fortschrittliche Möglichkeiten aufgezeigt, wie man Fernauskunft unter Einbezug aller Internetdienste (E-Mail, Newsgroups, Chat, WWW) abwickeln und gestalten könnte, wobei vor allem technische Ansätze berücksichtigt werden, das ganze Umfeld einer virtuellen Universität jedoch nicht außer Acht gelassen wird.
- Source
- Information und Öffentlichkeit: 1. Gemeinsamer Kongress der Bundesvereinigung Deutscher Bibliotheksverbände e.V. (BDB) und der Deutschen Gesellschaft für Informationswissenschaft und Informationspraxis e.V. (DGI), Leipzig, 20.-23.3.2000. Zugleich 90. Deutscher Bibliothekartag, 52. Jahrestagung der Deutschen Gesellschaft für Informationswissenschaft und Informationspraxis e.V. (DGI). Hrsg.: G. Ruppelt u. H. Neißer
-
Grothkopf, U.: ¬Die Homepage als Visitenkarte : Bibliotheksangebote auf dem World Wide Web am Beispiel einer Spezialbibliothek (1995)
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- Source
- Bibliotheksdienst. 29(1995) H.11, S.1811-1828
-
Scholle, U.: Kann ich Ihnen behilflich sein? : Erhebung am zentralen Auskunftsplatz der ULB Münster (2000)
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- Date
- 22. 1.2000 17:52:11
-
Horstmann, K.-W.: HELL or Heaven : das elektronische Informationsangebot der Universitätsbibliothek Hohenheim für die Wirtschaftswissenschaften im Urteil der Bibliothekskunden (1995)
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- Pages
- S.19-29
-
Pipp, E.: CD-ROM-Datenbanken im LAN der Universität Innsbruck : technische und lizenzrechtliche Probleme für den Systemoperator (2000)
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- Date
- 22. 7.2000 16:36:09
- Source
- Dokumente und Datenbanken in elektronischen Netzen: Tagungsberichte vom 6. und 7. Österreichischen Online-Informationstreffen bzw. vom 7. und 8. Österreichischen Dokumentartag, Schloß Seggau, Seggauberg bei Leibnitz, 26.-29. September 1995, Congresszentrum Igls bei Innsbruck, 21.-24. Oktober 1997. Hrsg.: E. Pipp
-
Rüdiger, B.; Baumgärtel, M.: Kooperative Erschließung von bibliothekarischen Internetquellen : ein Projekt des DBI (1997)
0.02
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- Pages
- S.29-38
- Source
- Weiter auf dem Weg zur Virtuellen Bibliothek! Praxis, Projekte, Perspektiven. 2. INETBIB-Tagung der Universitätsbibliothek Dortmund und der Fachhochschule Potsdam, Fachbereich Archiv-Bibliothek - Dokumentation vom 10.-11.3.1997. 2., erw. Aufl. Hrsg. von B. Tröger u. H.-C. Hobohm
-
Hilpert, W.: Gestaltung der Informationsvermittlung an einer technischen Universität (1997)
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- Source
- Online-Datenbanken - CD-ROM-Datenbanken: Trends und Qualitätskriterien. Tagungsberichte vom 4. und 5. Österreichischen Online-Informationstreffen, Schloß Hofen, Lochau bei Bregenz, 17.-20. September 1991, Schloß Seggau, Seggauberg bei Leibnitz, 14.-17.September 1993. Hrsg.: E. Pipp u. H. Hauffe
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Ruppert, E.: Grundlagen des Auskunftsdienstes in Stadtbibliotheken (1985)
0.02
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- Source
- Bücherei. 29(1985), S.161-178
-
Herrmann, C.: Partikulare Konkretion universal zugänglicher Information : Beobachtungen zur Konzeptionierung fachlicher Internet-Seiten am Beispiel der Theologie (2000)
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- Date
- 22. 1.2000 19:29:08
-
Rusnak, U.: MPG und FIZ Karlsruhe öffnen e-Science-Plattform für die wissenschaftliche Gemeinschaft : Bericht über die eSciDoc Days in Berlin (2008)
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- Abstract
- Vom 9. bis 10. Juni luden die Max Planck Gesellschaft (MPG) und FIZ Karlsruhe Wissenschaftlerinnen und Wissenschaftler aus verschiedenen Disziplinen zu den ersten eSciDoc Days nach Berlin ein. Im Vordergrund der Veranstaltung stand die Gründung einer offenen Community zur Nachnutzung und Weiterentwicklung von eSciDoc, einer innovativen Arbeitsumgebung für die digital gestützte Forschung (e-Research). Knapp 100 Teilnehmerinnen und Teilnehmer aus 40 wissenschaftlichen Organisationen in Europa, USA und Japan folgten der Einladung.
-
Kraß, U.: Auskunftsdienst im Dreyeckland (1993)
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-
Schulz, U.: Informationsdidaktik als bibliothekarische Dienstleistung (1993)
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-
Ahrens, R.; Albers, U.; Erb, U.: Praxisbericht 'Elektronisches Bürgerinformationssystem in der Stadtbibliothek Bremen' (1993)
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