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Wagner, T.: Evaluation von Point-of-Information (POI)-Systemen : die Akzeptanz von Informationskiosken in Abhängigkeit von Informationsrelevanz und Informationsaufbereitung (1997)
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Härkönen, S.: Digital Reference Konsortien : Kooperative Online-Auskunft in Bibliotheken (2007)
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Innovationsforum 2003 : [Informationskompetenz] (2003)
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Bibliotheken '93 : Strukturen - Aufgaben - Positionen (1994)
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- Content
- Enthält u.a.: Abschnitt 5.2 (S.13-14) 'Leistungsmerkmale von Bibliotheken der Stufe 1' mit: "einen aktuelle Informations- und Auskunftsdienst mit Broschüren, verbraucherinformationen u.ä., Informationsmöglichkeiten über die Angebote der Kommune und in der Kommune; den Zugriff auf Datenbanken und Speichermedien"; Abschnitt 7.1 (S.22-23): 'Auskunftsdienst'; Anlage 3 (S.114-120): 'Bau und Einrichtung Öffentlicher Bibliotheken: Raumbedarf' mit Abschnitt 1.2: 'Das Raumprogramm öffentlicher Bibliotheken'
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Medienkompetenz : wie lehrt und lernt man Medienkompetenz? (2003)
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Lux, C.; Sühl-Strohmenger, W.: Teaching Library in Deutschland : Vermittlung von Informationsund Medienkompetenz als Kernaufgabe für Öffentliche und Wissenschaftliche Bibliotheken (2004)
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"Was für ein Service!" : Entwicklung und Sicherung der Auskunftsqualität von Bibliotheken (2007)
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Lokale Auskunftsstellen : Typologie (1988)
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Thun, H.-P.: ¬Der Informationsdienst der Öffentlichen Bibliothek (1971)
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Materialien zum Informationsdienst I : Informationsfragen aus der Stadtbibliothek Duisburg (1972)
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Zwischenbilanz 1992 zum Fachinformationsprogramm der Bundesregierung 1990-1994 (1993)
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Kommunale Öffentliche Bücherei : Gutachten der Kommunalen Gemeinschaftsstelle für Verwaltungsvereinfachung (1964)
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Bibliotheksplan 1973 : Entwurf eines umfassenden Bibliotheksnetzes für die Bundesrepublik Deutschland (1973)
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Höfer, O.: Auskunftsdienst in wissenschaftlichen Universalbibliotheken (1982)
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Eitel, H.: Einsatzmöglichkeiten von Informationsdatenbanken im Auskunftsbereich einer Großstadtbibliothek (1987)
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Call, K.: Auskunftsinterview und Auskunftsprotokoll (1974)
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Reddel, S.: Darstellung britischer Bibliotheksdienste (1988)
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Kugel, N.: Theorie und Praxis des Auskunftsinterviews (1978)
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Pörzgen, R.; Schreiber, M.: ¬Die Informationsvermittlungsstelle : Planung, Einrichtung, Betrieb (1993)
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