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Thun, H.-P.: "At your fingertip"? : Auskunfts- und Informationsdienst bei uns noch Entwicklungsland (1970)
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- Bücherei und Bildung. 22(1970), S.63-71
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Thun, H.-P.: ¬Der Informationsdienst der Öffentlichen Bibliothek (1971)
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Materialien zum Informationsdienst I : Informationsfragen aus der Stadtbibliothek Duisburg (1972)
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Informationszentrum Öffentliche Bibliothek I (1971)
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Süberkrüb, H.: Informieren im Verbund : Konzept für die Organisation eines bundesweiten Informationssystems (1972)
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Handley, D.: ¬Die Praxis des Auskunftsdienstes in englischen Bibliotheken (1973)
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Langen, D.: Telefon und Telex als Hilfsmittel des Informationsdienstes in Öffentlichen Bibliotheken : Analyse in- und ausländischer Fachbeiträge (1976)
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Schmidt, D.: Telefon und Telex als Hilfsmittel des Informationsdienstes in Öffentlichen Bibliotheken : Analyse in- uns ausländischer Fachbeiträge (1976)
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Degligdisch, J.: ¬Der Kommunikationsprozeß im Auskunftsdienst (1976)
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Informations- und Auskunftstätigkeit (1973)
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Zehn Gebote für das Auskunftsinterview (1971)
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Informationszentrum Öffentliche Bibliothek : aktuelle Definitionsversuche (1971)
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Hoffmann, B.: Auswahlbibliographie zur Theorie und Praxis des Auskunftsdienstes (1978)
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Bibliotheksplan 1973 : Entwurf eines umfassenden Bibliotheksnetzes für die Bundesrepublik Deutschland (1973)
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Zwink, E.: Zur Organisation des Auskunftsdienstes einer wissenschaftlichen Allgemeinbibliothek (1978)
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Call, K.: Auskunftsinterview und Auskunftsprotokoll (1974)
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Frasch, G.: ¬Der fragende Bibliotheksbenutzer : Auskunftsdienst als Öffentlichkeitsarbeit in Klein- und Mittelstädten (1976)
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Kajberg, L.: ¬Die dänischen Bibliotheken zwischen Kulturzentrum und Informationszentrale (1977)
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Zum Auskunftsdienst an wissenschaftlichen Bibliotheken : eine Fortbildungsveranstaltung des Landes Baden-Württemberg, Referate - Berichte - Anregungen (1978)
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Kugel, N.: Theorie und Praxis des Auskunftsinterviews (1978)
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