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Call, K.: Auskunftsinterview und Auskunftsprotokoll (1974)
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Thun, H.-P.: "At your fingertip"? : Auskunfts- und Informationsdienst bei uns noch Entwicklungsland (1970)
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- Bücherei und Bildung. 22(1970), S.63-71
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Schreiber, K.: Bestandsaufbau, Bestandspflege, Bestandserschließung eines Informationsapparates (1978)
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- S.19-27
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Reppenhagen, K.: Benutzerschulung im Informationsdienst : Darstellung der Formen in der Benutzerschulung sowie Entwicklung eines Schulungsbeispiels für erwachsene Benutzer Öffentlicher Bibliotheken (1977)
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Rudolph, K.: Bewertungsmethoden für den Auskunftsdienst : kritische Sichtung der Beiträge in der deutschen und englischen Fachliteratur sowie Vorschläge zur Vereinheitlichung der Erhebungsmethoden in Öffentlichen Bibliotheken der Bundesrepublik Deutschland (1975)
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-
Informations- und Auskunftstätigkeit (1973)
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- Location
- S
- Pages
- S.37-40
-
Informationszentrum Öffentliche Bibliothek I (1971)
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- Footnote
- Darin: Thun, H.-P.: Der Informationsdienst der Öffentlichen Bibliothek, S.3-74
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- 79 S
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Informationszentrum Öffentliche Bibliothek II : Fortbildungsseminar der Arbeitsstelle für das Büchereiwesen, 1971 (1973)
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- Footnote
- Darin dt. Übersetzung der englischen 'Standards for reference service in public libraries', S.81-
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- s
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Degligdisch, J.: ¬Der Kommunikationsprozeß im Auskunftsdienst (1976)
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- BuB. 28(1976), S.717-722
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Zehn Gebote für das Auskunftsinterview (1971)
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- BuB. 23(1971), S.400
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Informationszentrum Öffentliche Bibliothek : aktuelle Definitionsversuche (1971)
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- BuB. 23(1971), S.505-508
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Bibliotheksplan 1973 : Entwurf eines umfassenden Bibliotheksnetzes für die Bundesrepublik Deutschland (1973)
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- Content
- Enthält Anlage 10 (S.144-151): 'Allgemeine Informationsmittel und Geräte für Bibliotheken' bearb. von G. Pflug u.a.
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Böhm, E.: Publikumsverkehr in der Bibliothek : Empfehlungen für das Kontaktverhalten zwischen Bibliothekar und Benutzer in der Bibliothek (1975/76)
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- DFW. 24(1975/76) S.1-10(T.1), S.135-153(T.2)
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Heinrich, G.; Thauer, W.: Bibliographie und Auskunftsdienst als Lehrfach : 2 Vorträge (1975)
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- 35 S
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Thun, H.-P.: ¬Der Informationsdienst der Öffentlichen Bibliothek (1971)
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Materialien zum Informationsdienst I : Informationsfragen aus der Stadtbibliothek Duisburg (1972)
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Frasch, G.: ¬Der fragende Bibliotheksbenutzer : Auskunftsdienst als Öffentlichkeitsarbeit in Klein- und Mittelstädten (1976)
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- BuB. 28(1976), S.723-726
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Kajberg, L.: ¬Die dänischen Bibliotheken zwischen Kulturzentrum und Informationszentrale (1977)
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Süberkrüb, H.: Informieren im Verbund : Konzept für die Organisation eines bundesweiten Informationssystems (1972)
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Zum Auskunftsdienst an wissenschaftlichen Bibliotheken : eine Fortbildungsveranstaltung des Landes Baden-Württemberg, Referate - Berichte - Anregungen (1978)
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