Search (44 results, page 1 of 3)

  • × language_ss:"d"
  • × theme_ss:"Informationsdienstleistungen"
  • × year_i:[2000 TO 2010}
  1. Medienkompetenz : wie lehrt und lernt man Medienkompetenz? (2003) 0.03 
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    BCNH (FH K)
    Date
    22. 3.2008 18:05:16
    GHBS
    BCNH (FH K)
  2. Klatt, R.; Gavrilides, K.; Kleinsimglinhausen, K.; Feldmann, M.: Nutzung elektronischer Information in der Hochschulausbildung : Barrieren und Potentiale der innovativen Mediennutzung im Lernalltag der Hochschulen (2001) 0.03 
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  3. Drechsel, K.: Marketing für elektronische Informationsdienstleistungen : Workshop des DBV-Landesverbandes Thüringen (2002) 0.03 
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  4. Ulrich, P.S.: Collaborative Digital Reference Service : Weltweites Projekt (2001) 0.02 
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    Date
    20. 4.2002 17:30:22
  5. Steiner, K.: Auf zu neuen Ufern : die didaktische Konzeption von Lotse wird erweitert (2009) 0.02 
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  6. Dette, K.: Vom Voice-Call-Center zum Multimedia-Contact-Center (2001) 0.02 
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  7. Scholle, U.: Kann ich Ihnen behilflich sein? : Erhebung am zentralen Auskunftsplatz der ULB Münster (2000) 0.02 
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    Date
    22. 1.2000 17:52:11
  8. Herrmann, C.: Partikulare Konkretion universal zugänglicher Information : Beobachtungen zur Konzeptionierung fachlicher Internet-Seiten am Beispiel der Theologie (2000) 0.02 
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    Date
    22. 1.2000 19:29:08
  9. Literaturversorgung für die Wirtschaftswissenschaften : Arbeitsteilung und Kooperation zwischen der ZBW Kiel und der USB Köln (2002) 0.02 
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    Date
    21. 2.2003 14:18:22
  10. Klein, A.; Leichtweiß, A.: Vom Quiz zur Prüfung : der Einsatz von Testverfahren bei der Vermittlung von Informationskompetenz (2009) 0.02 
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    Date
    22. 8.2009 19:51:28
  11. Klein, R.N.; Beutelspacher, L.; Hauk, K.; Terp, C.; Anuschewski, D.; Zensen, C.; Trkulja, V.; Weller, K.: Informationskompetenz in Zeiten des Web 2.0 : Chancen und Herausforderungen im Umgang mit Social Software (2009) 0.01 
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  12. Hoffmann, R.: Mailinglisten für den bibliothekarischen Informationsdienst am Beispiel von RABE (2000) 0.01 
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    Date
    22. 2.2000 10:25:05
    Series
    Kölner Arbeitspapiere zur Bibliotheks- und Informationswissenschaft; Bd.22
  13. Hohnschopp, C.; Klusch, B.; Lauf-Immesberger, K.; Theobald, H.-J.: Teaching Librarians unterstützen Teaching Teachers : Ein Erfahrungsbericht aus dem Saarland (2005) 0.01 
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  14. Pipp, E.: CD-ROM-Datenbanken im LAN der Universität Innsbruck : technische und lizenzrechtliche Probleme für den Systemoperator (2000) 0.01 
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    Date
    22. 7.2000 16:36:09
  15. Tschäppät, M.: Informationskompetenz - in Schweizer Hochschulen kein Thema? (2005) 0.01 
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    22. 3.2008 13:31:09
  16. Andermann, H.; Degkwitz, A.: Neue Ansätze in der wissenschaftlichen Informationsversorgung : Ein Überblick über Initiativen und Unternehmungen auf dem Gebiet des elektronischen Publizierens (2004) 0.01 
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    22. 3.2008 13:37:50
  17. Putz, M.: Wandel der Informationsvermittlung in wissenschaftlichen Bibliotheken : Möglichkeiten neuer Produkte und Dienstleistungen (2004) 0.01 
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    22. 3.2008 13:40:19
  18. Heller, L.: Warum Wissenschaftler nicht mehr einfach nur publizieren : Beobachtungen anhand aktueller digitaler Trends (2009) 0.01 
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    22. 7.2009 13:38:36
  19. Sühl-Strohmenger, W.: Digitale Welt und wissenschaftliche Bibliothek : Informationspraxis im Wandel : Determinanten, Ressourcen, Dienste, Kompetenzen ; eine Einführung (2008) 0.01 
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    GHBS
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  20. Weilenmann, A.-K.: Informationsdienstleistungen für virtuelle Universitäten (2000) 0.01 
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    Abstract
    Die sich rasant verändernde Informationslandschaft erfordert ein Umdenken in den verschiedenen Informations- und Dokumentationsstellen; es gibt kaum noch einen Arbeitsbereich, der nicht stetigen Umwälzungen unterworfen ist. Besonders in der Auskunftstätigkeit sehen wir uns mit neuen Herausforderungen konfrontiert, um der zunehmenden Disintermediation zu begegnen. Unseren Kunden stehen übers Internet vielfältige Wege zur Verfügung, um sich die Informationen selbst zu beschaffen, was jedoch meist dazu führt, dass sie sich in den Weiten des World Wide Web verlieren. Die Kompetenz und sachkundige Navigationshilfe der Informations- und Dokumentationsspezialisten wird demnach je länger, umso mehr gefordert sein; es verändert sich lediglich die Art und Weise des Auskunftgebens: ,Librarians need to more formally incorporate this awesome information power into a new model of service provision so that they may position themselves to meet the needs of reference services in the next century". Vor diesem Hintergrund drängt sich nicht nur ein anderes Vorgehen beim Kundeninterview auf, sondern es stellt sich ebenfalls die Frage, wie man die Informations- und Kommunikationstechnologien (l+K-Technologien) sinnvoll einsetzen kann, sowohl für den konventionellen als auch für den virtuellen Auskunftsdienst. Das zunehmende Aufkommen virtueller Universitäten verlangt nach neuen innovativen Ideen, um den potenziellen Studenten angemessene Dienstleistungen zu bieten, die es ihnen erlauben, das ganze Spektrum der l+K-Technologien voll auszuschöpfen. Virtuelle Auskunftsdienste bzw. "virtual reference desks" sind immer häufiger beliebte Themen in der Fachpresse und werden in Zukunft als entscheidender Wettbewerbsfaktor gelten. Wie kann man die vorhandenen Informationen so bündeln und kanalisieren, dass unsere Kunden so rasch und so effizient als möglich zu den von ihnen nachgefragten Inhalten kommen? Ein kurzer Überblick über den heutigen Entwicklungsstand der "virtual reference desks" zeigt auf, dass vor allem die "Internet Public Library" (IPL) auf diesem Gebiet Pionierarbeit geleistet hat, dass ihre Angebote jedoch nicht über E-Mail-Auskunft hinausgehen. Anhand eines dreistufigen Auskunftsmodells werden fortschrittliche Möglichkeiten aufgezeigt, wie man Fernauskunft unter Einbezug aller Internetdienste (E-Mail, Newsgroups, Chat, WWW) abwickeln und gestalten könnte, wobei vor allem technische Ansätze berücksichtigt werden, das ganze Umfeld einer virtuellen Universität jedoch nicht außer Acht gelassen wird.

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