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Scholle, U.: Kann ich Ihnen behilflich sein? : Erhebung am zentralen Auskunftsplatz der ULB Münster (2000)
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Herrmann, C.: Partikulare Konkretion universal zugänglicher Information : Beobachtungen zur Konzeptionierung fachlicher Internet-Seiten am Beispiel der Theologie (2000)
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Rau, G.: ¬Die Bibliothek der Universität Konstanz und ihr Internet-Benutzerservice (1997)
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Heinrich, G.; Thauer, W.: Bibliographie und Auskunftsdienst als Lehrfach : 2 Vorträge (1975)
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Hearty, J.A.; Orden, R.D. van: Öffentliche Bibliotheken in den USA : die Entwicklung einer Beziehung (1994)
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Schwuchow, W.: Qualität für Informationsdienste : eine dringend aktuelle Frage (1993)
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Literaturversorgung für die Wirtschaftswissenschaften : Arbeitsteilung und Kooperation zwischen der ZBW Kiel und der USB Köln (2002)
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Bieletzki, C.; Roth, K.: Kommerzielle Online-Hosts und öffentliche Bibliotheken in Deutschland : Stand und Perspektiven der Zusammenarbeit (1998)
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Otremba, G.; Schwuchow, W.: Elektronische Informationsdienste : der deutsche Markt im Kontext Europas (1993)
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Mayer, A.-K.; Leichner, N.; Peter, J.; Krampen, G.: Mit "BLInk" zu fachlicher Informationskompetenz : ein Blended Learning-Kurs für die wissenschaftliche Psychologie und verwandte Fächer (2015)
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