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  • × theme_ss:"Benutzerstudien"
  • × theme_ss:"Informationsdienstleistungen"
  1. Kim, J.: Describing and predicting information-seeking behavior on the Web (2009) 0.00
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    Abstract
    This study focuses on the task as a fundamental factor in the context of information seeking. The purpose of the study is to characterize kinds of tasks and to examine how different kinds of task give rise to different kinds of information-seeking behavior on the Web. For this, a model for information-seeking behavior was used employing dimensions of information-seeking strategies (ISS), which are based on several behavioral dimensions. The analysis of strategies was based on data collected through an experiment designed to observe users' behaviors. Three tasks were assigned to 30 graduate students and data were collected using questionnaires, search logs, and interviews. The qualitative and quantitative analysis of the data identified 14 distinct information-seeking strategies. The analysis showed significant differences in the frequencies and patterns of ISS employed between three tasks. The results of the study are intended to facilitate the development of task-based information-seeking models and to further suggest Web information system designs that support the user's diverse tasks.
    Date
    22. 3.2009 18:54:15
    Source
    Journal of the American Society for Information Science and Technology. 60(2009) no.4, S.679-693
  2. Yoo, E.-Y.; Robbins, L.S.: Understanding middle-aged women's health information seeking on the web : a theoretical approach (2008) 0.00
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    Date
    9. 2.2008 17:52:22
    Source
    Journal of the American Society for Information Science and Technology. 59(2008) no.4, S.577-590
  3. Coles, C.: Information seeking behaviour of public library users : use and non-use of electronic media (1999) 0.00
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    Abstract
    This paper highlights some of the significant findings from author's PhD: "Factors affecting the end-use of electronic databases in public libraries." Public libraries have a wide range of different types of users who, unlike academic or special library users, are not necessarily information-trained (see Coles, 1998). Whereas the academic, special library user may have specific information needs that can be met by electronic sources, public library users do not necessarily have such specific information needs that can easily be identified and met. Most user surveys have tended to concentrate on the searching and retrieval aspect of information seeking behaviour, whereas this study's user survey focused more on how people perceived and related to Information and Communication Technologies (ICTs). It was not how people searched a particular electronic source, in this case CD-ROM, that was of prime interest but rather whether or not people actually used them at all and the reasons why people did or did not use electronic media. There were several reasons the study looked at CD-ROM specifically. Firstly, CD-ROM is a well established technology, most people should be familiar with CD-ROM/multimedia. Secondly, CD-ROM was, at the start of the study, the only open access electronic media widely available in public libraries. As well as examining why public library users chose to use electronic sources, the paper looks at the types of CD-ROM databases used both in the library and in general Also examined are what sort of searches users carried out. Where appropriate some of the problems inherent in studying end-users in public libraries and the difficulty in getting reliable data, are discussed. Several methods were used to collect the data. I wished to avoid limiting research to a small sample of library sites, the aim was to be as broad in scope as possible. There were two main groups of people 1 wished to look at: non-users as well as CD-ROM users
    Date
    22. 3.2002 8:51:28
    Pages
    S.321-329
    Source
    Exploring the contexts of information behaviour: Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, 13-15 August 1998, Sheffield, UK. Ed. by D.K. Wilson u. D.K. Allen
  4. Cooper, L.; Kuhlthau, C.C.: Imagery for constructing meaning in the information search process : a study of middle school students (1999) 0.00
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    Abstract
    More complex contexts of information seeking require extensive thinking that involves an intellectual leap which carries the user `beyond the information given' (Bruner, 1973) to the construction of something `new'. According to Arnheim (1969) such thinking is directly affected by one's visual perception of the world and he argues that the most productive thinking results from this imagery. The application of visual or mental imagery to the relationships and structure in information seeking situations may be thought of as a constructive strategy for making meaning. This paper explores the use of mental imagery in the constructive process of information seeking. For the individual, the meaning of information is not inherent in the information itself but in his or her perception of it and how it fits into an image of the world or personal construct system (Boulding, 1961; Kelly, 1963). The use of imagery may facilitate a user's mental image of information and its relation to previously acquired knowledge and, thus, also facilitate new construction during the information seeking process. Mental imagery has been found to play an important role in creativity and problem solving. Shepard (1978) argues that some of the most creative thoughts and solutions which humans devise are those which are not confined to expression within linear verbal communication but rather spring from mental imagery that embraces a spatial approach to problem solving. Mental imagery is more concrete and visually constructive in nature than verbal methods of problem solving. This paper explores the role of imagery in the constructive tasks of problem solving and learning in the information seeking process.
    Pages
    S.393-405
    Source
    Exploring the contexts of information behaviour: Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, 13-15 August 1998, Sheffield, UK. Ed. by D.K. Wilson u. D.K. Allen
  5. Cleverley, P.H.; Burnett, S.; Muir, L.: Exploratory information searching in the enterprise : a study of user satisfaction and task performance (2017) 0.00
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    Abstract
    No prior research has been identified that investigates the causal factors for workplace exploratory search task performance. The impact of user, task, and environmental factors on user satisfaction and task performance was investigated through a mixed methods study with 26 experienced information professionals using enterprise search in an oil and gas enterprise. Some participants found 75% of high-value items, others found none, with an average of 27%. No association was found between self-reported search expertise and task performance, with a tendency for many participants to overestimate their search expertise. Successful searchers may have more accurate mental models of both search systems and the information space. Organizations may not have effective exploratory search task performance feedback loops, a lack of learning. This may be caused by management bias towards technology, not capability, a lack of systems thinking. Furthermore, organizations may not "know" they "don't know" their true level of search expertise, a lack of knowing. A metamodel is presented identifying the causal factors for workplace exploratory search task performance. Semistructured qualitative interviews with search staff from the defense, pharmaceutical, and aerospace sectors indicates the potential transferability of the finding that organizations may not know their search expertise levels.
    Source
    Journal of the Association for Information Science and Technology. 68(2017) no.1, S.62-76
  6. Kuhlthau, C.C.: Longitudinal case studies of the information search process of users in libraries (1988) 0.00
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    Abstract
    In depth case study of six students from high school through college
    Source
    Library and information science research. 10(1988) no.3, S.257-304
  7. Fabritius, H.: Triangulation as a multiperspective strategy in a qualitative study of information seeking behaviour of journalists (1999) 0.00
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    Abstract
    Recently, the importance of application of multiple, qualitative methods has been emphasised in the field of information seeking and retrieval research. (See Fidel 1993; Vakkari 1997). One of the earliest and most ambitious attempts to apply multiple methods was the research project on information needs and information services in local authority social services departments. (Wilson & Streatfield 1977; Wilson, et al., 1979; Wilson 1981). In studies on information needs and seeking qualitative methods have gained a leading position in the 1990's (Vakkari 1997: 451). Indisputably, this is the case when looking at recent information needs, seeking and use research carried out by Algon (1997), Ellen (1998), Barry (1995), Byström (1997), Iivonen (1996), Kirk (1997), Kuhlthau (1993), Solomon (1997) and Sonnenwald and Lievrouw (1996). Furthermore, though the approach of the study is qualitative the application of quantitative techniques is not necessarily excluded. In methodological literature attention is paid to integrating qualitative and quantitative techniques. These methods are not opposite but they complement to each other. In a qualitative study various methods can be combined. Triangulation can be seen in two ways: firstly, to ascertain the validity of research; secondly, to employ the methods that are appropriate to the subject investigated. Application of triangulation in the former way aims at the full, 'objective' picture of the subject studied, while the picture obtained in the latter way is like a kaleidoscope. Thus the ultimate reason for triangulating is to gain deeper understanding of the phenomenon studied.
    Pages
    S.406-419
    Source
    Exploring the contexts of information behaviour: Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, 13-15 August 1998, Sheffield, UK. Ed. by D.K. Wilson u. D.K. Allen
  8. Barry, C.: Information-seeking in an advanced IT culture : a case study (1997) 0.00
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    Abstract
    Reports results of the Information Access Project, funded by King's College London and the British Library, Research and Development Department, set up to examine the effects of information technology, the electronic library and the Internet on the information seeking behaviour and research behaviour of academics in higher education. The project studied a team of theoretical physicists over 2 years using a qualitative, context situation, user centred methodology. Electronic resources, primarily electronic bulletin boards and electronic mail, were used to access information in 80% of the 48 research projects, ususally in conjunction with traditional methods. Discusses the changes in information activity, changed boundaries and speeding up of the work of the research community; increased visibility for researchers; formalization of the preprint process; replacement of formal with informal peer review; improved access to more current information; and the demise in the use of libraries. Drawbacks reported include: limitations of electronic mail communication; information overload; limitations of reliance on single information sources in terms of their focus; and the reduction in creative active information seeking. The main electronic information source for the high energy physicists, used in the study, was the High Energy Physics Theory (HEPTH) pre-print bulletin board: a service designed to provide rapid access to written research information available before it is published in periodical form
    Pages
    S.236-256
    Source
    Information seeking in context: Proceedings of an International Conference on Research in Information Needs, Seeking and Use in Different Contexts, 14-16 August 1996, Tampere, Finland. Ed.: P. Vakkari u.a
  9. Joinson, A.; Banyard, P.: Psychological aspects of information seeking on the Internet (2002) 0.00
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    Abstract
    Two studies are presented that investigate information seeking behaviour on the Internet. In study one, soccer fans' information seeking on the World Wide Web is investigated. In study two, access rates to a cancer information Web site are analysed. It is tentatively argued that there is a tendency for people to access information more commonly avoided in "real life", although in the case of football fans, the tendency to "bask in reflected glory" remains when online, while cutting off reflected failure is minimised. Implications for understanding and researching psychological processes of Web browsing behaviour are discussed.
    Source
    Aslib proceedings. 54(2002) no.2, S.95-102
  10. Nordlie, R.: Unmediated and mediated information saerching in the public library (1996) 0.00
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    Abstract
    Reports a study of 40 audiotaped reference interactions between librarians and public library users. Analyzes the data to identify patterns of interaction, with a focus on users' problem formulation, librarians' elicitation of information from the user, unsolicited information provided by the users and the effect of these factors for the outcome of the interaction. Compares the results with studies of public library user behaviour in unassisted online catalogue searches. Users' initial query formulations are similar in the 2 situations. In the mediated searches, ambiguities are resolved and users' information needs are determined while interacting with the material on the shelf. Replication of this functionality in the online catalogue's interaction with the user would solve many problems in unassisted end user searches
    Pages
    S.41-46
    Source
    Global complexity: information, chaos and control. Proceedings of the 59th Annual Meeting of the American Society for Information Science, ASIS'96, Baltimore, Maryland, 21-24 Oct 1996. Ed.: S. Hardin
  11. Savolainen, R.: Information source horizons and source preferences of environmental activists : a social phenomenological approach (2007) 0.00
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    Abstract
    This study focuses on the ways in which people define their source preferences in the context of seeking orienting information for nonwork purposes. The conceptual framework of the study combines ideas drawn from social phenomenology and information-seeking studies. The study utilizes Alfred Schutz's model describing the ways in which actors structure everyday knowledge into regions of decreasing relevance. It is assumed that this structuring based on the actor's interest at hand is also reflected in the ways in which an actor prefers information sources and channels. The concept of information source horizon is used to elicit articulations of source preferences. The empirical part of the study draws on interviews with 20 individuals active in environmental issues. Printed media (newspapers), the Internet, and broadcast media (radio, television) were preferred in seeking for orienting information. The major source preferences were content of information, and availability and accessibility. Usability of information sources, user characteristics such as media habits, and situational factors were mentioned less frequently as preference criteria.
    Source
    Journal of the American Society for Information Science and Technology. 58(2007) no.12, S.1709-1719
  12. Herman, E.: End-users in academia : meeting the information needs of university researchers in an electronic age: Part 2 Innovative information-accessing opportunities and the researcher: user acceptance of IT-based information resources in academia (2001) 0.00
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    Abstract
    This paper is the second part of a two-part paper, which examines the transition to the electronic information era in academia. Seeks to establish from the published literature to what extent university researchers have accepted, and adapted to, the changes wrought in information activity by seemingly endless technological developments. Within the wider context of the impact of the changing information environment on each of the three clearly discernible components of academic research (the creation of knowledge and standards, the preservation of information, and the communication of knowledge and information to others), disciplinary-rooted differences in the conduct of research and their influence on information needs are identified, and the resulting inter- and intra-individual variations in researchers' information seeking behaviour are explored. Reviewing a large number of studies investigating the integration of electronic media into academic work, an attempt is made to paint the picture of academics' progressively harnessing the new technologies to scholarly information gathering endeavours, with the expressed hope of affording some insight into the directions and basic trends characterising the information activity of university faculty in an increasingly electronic environment.
    Footnote
    Teil 1 in: Aslib proceedings. 53(2001) no.9, S.387-401.
    Source
    Aslib proceedings. 53(2001) no.10, S.431-457
  13. Baruchson-Arbib, S.; Bronstein, J.: Humanists as information users in the digital age : the case of Jewish studies scholars in Israel (2007) 0.00
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    Abstract
    User studies provide libraries with invaluable insight into their users' information needs and behaviors, allowing them to develop services that correspond to these needs. This insight has become even more important for libraries since the advent of the Internet. The Internet has brought about a development of information technologies and electronic information sources that have had a great impact on both the ways users search for information and the ways libraries manage information. Although humanists represent an important group of users for academic libraries, research studies into their information-seeking behavior since the advent of the Internet have been quite scarce (Ellis & Oldman, 2005) in the past decade. This study presents updated research on a group of humanists, Jewish studies scholars living in Israel, as information users in the digital age based on two categories: (a) the use of formal and informal information channels, and (b) the use of information technologies and their impact on humanistic research.
    Source
    Journal of the American Society for Information Science and Technology. 58(2007) no.14, S.2269-2279
  14. Herman, E.: End-users in academia : meeting the information needs of university researchers in an electronic age (2001) 0.00
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    Abstract
    This paper is the first part of a two-part paper, which examines the transition to the electronic information era in academia. Seeks to establish from the published literature to what extent university researchers have accepted, and adapted to, the changes wrought in information activity by seemingly endless technological developments. Within the wider context of the impact of the changing information environment on each of the three clearly discernible components of academic research (the creation of knowledge and standards, the preservation of information, and the communication of knowledge and information to others), disciplinary-rooted differences in the conduct of research and their influence on information needs are identified, and the resulting inter- and intra- individual variations in researchers' information seeking behaviour are explored. Reviewing a large number of studies investigating the integration of electronic media into academic work, an attempt is made to paint the picture of academics' progressively harnessing the new technologies to scholarly information gathering endeavours, with the expressed hope of affording some insight into the directions and basic trends characterizing the information activity of university faculty in an increasingly electronic environment.
    Footnote
    Teil 2 in: Aslib proceedings. 53(2001) no.10, S.431-457.
    Source
    Aslib proceedings. 53(2001) no.9, S.387-401
  15. Yitzhaki, M.; Hammershlag, G.: Accessibility and use of information sources among computer scientists and software engineers in Israel : academy versus industry (2004) 0.00
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    Abstract
    Hypothesizing that workplace significantly affects information-seeking patterns, this study compared accessibility and use of information sources among 233 Israeli computer scientists and software engineers, employed in industry and academy, using a mail questionnaire, which yielded a usable reply rate of 33%. The two groups were found to differ significantly in age, education, seniority, and type of research they performed (basic vs. applied). Printed textbooks, professional journals, and oral discussions with colleagues or experts in the organization were common to both groups, topping almost all lists of accessibility and use. For most information sources, however, the two groups differed significantly and consistently. Printed professional journals as weIl as printed and electronic conference or meeting papers were consistently more accessible and more often used by the academy group, while the industry group reported greater access to and more frequent use of electronic textbooks and trade or promotional literature. In regard to handbooks and standards, in-house technical reports (printed), government technical reports (Internet), librarians and technical specialists (Internet), and oral discussions with supervisors, no significant differences in accessibility were found, but their use by the industry group was much higher. In both groups, accessibility was only partly related to use, and more so among the academy than the industry group.
    Source
    Journal of the American Society for Information Science and Technology. 55(2004) no.9, S.832-842
  16. Niu, X.; Hemminger, B.M.: ¬A study of factors that affect the information-seeking behavior of academic scientists (2012) 0.00
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    Abstract
    In an effort to understand how academic scientists seek information relevant to their research in today's environment of ubiquitous electronic access, a correlation framework is built and regression analysis is applied to the survey results from 2,063 academic researchers in natural science, engineering, and medical science at five research universities in the United States. Previous work has reported descriptive statistics about these scientists' information-seeking behavior. This study extends that work to examine relationships between scientists' information-seeking behaviors and their personal and environmental factors. Several regression models, including the Poisson model, the logit model, and the ordered logit model, are built to interpret the correlation among scientists' behaviors. In addition, exploratory factor analysis is used for data reduction. Overall, many factors were found to affect the specific information-seeking behaviors of scientists, including demographic, psychological, role-related, and environmental factors. Of the factors having an effect, academic position was the most important determinant of information behavior.
    Source
    Journal of the American Society for Information Science and Technology. 63(2012) no.2, S.336-353
  17. Green, A.-M.; Davenport, E.: Putting new media in its place : the Edinburgh experience (1999) 0.00
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    Abstract
    The Household Information Systems (HIS) project in Queen Margaret College was funded to explore the use of new media in a group of Edinburgh households (Davenport & Higgins, 1995). One of the motivations of the HIS 'programme' was to find a suitable theoretical and/or exploratory framework, which takes account of multiple aspects of behaviour surrounding technologies, and thus avoids assumptions about their role in information-seeking or other isolated activities. A focus on single activities would occlude knowledge of other motivations: bonding, killing time, defining boundaries. In Phase One, `information management' rather than `information seeking' was used as a conceptual framework, embracing work on the `life cycle' of ICTs as illustrated by Kopytoffs `biography of things' approach (1986), Johnson's cultural circuit (1986), research on households as micro-organisations by McCrone and his colleagues (1994), and work by Silverstone and others on ICTs in the home as tools for internal and external adaptation (Silverstone, 1994, Silverstone et al 1994). The `management' framework has been productive - Phase One allowed us to identify patterns of ICT acquisition and deployment in the home, and, more interestingly, structures of appropriation which reflect rules, roles and responsibilities in individual households. These constitute what may be called a `reproduction lattice' (adapting terminology used by Kling (1987) in his analysis of the `web of computing' in organisations), a structure which captures the political and cultural economy of a household. Phase One's findings are consistent with those of other researchers working in the area of domestic consumption of ICTs but a major limitation of the work is the homogeneous nature of the respondents. Among our Edinburgh 'household managers', internal culture was a more compelling explanation for use than technical functionality.
    Pages
    S.330-342
    Source
    Exploring the contexts of information behaviour: Proceedings of the 2nd International Conference on Research in Information Needs, Seeking and Use in Different Contexts, 13-15 August 1998, Sheffield, UK. Ed. by D.K. Wilson u. D.K. Allen
  18. Pelzer, N.L.; Wiese, W.H.; Leysen, J.M.: Library use and information-seeking behavior of veterinary medical students revisited in the electronic environment (1998) 0.00
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    Abstract
    Reports results of a questionnaire survey, conducted with vetrinary medical students at Iowa State University in 1997, to determine their general use of the Veterinary Medical Library and how they sought information in an electronic environment. Comparisons were made between this study and an ealier study (Bull. MLA 76(1988) no.4, S.328-333). Basic patterns of student activities in the library were found to be unchanged. The 1997 students used the library most frequently for photocopying, office supplies, and studying coursework; and they preferred textbooks and handouts for current information. However, a major shift was seen from the use of print indexes and abstracts in 1987 towards the use of computerized indexes and other electronic resources in 1997. 60% of the students reported using the Internet for current information. Overall use of electronic materials was highest among students receiving the problem based learning method of instruction. Most of the 1997 students indicated that electronic resources would be important for future education needs, particularly the wealth of information and services available on the Internet and WWW
    Source
    Bulletin of the Medical Library Association. 86(1998) no.3, S.346-355
  19. Rowley, J.; Urquhart, C.: Understanding student information behavior in relation to electronic information services : lessons from longitudinal monitoring and evaluation, part 1 (2007) 0.00
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    Abstract
    This two-part article establishes a model of the mediating factors that influence student information behavior concerning electronic or digital information sources that support their learning. The first part reviews the literature that underpinned the development of the research methodology for the Joint Information Systems Committee (JISC) User Behavior Monitoring and Evaluation Framework, as well as the literature that has subsequently helped to develop the model over the 5 years the Framework operated in the United Kingdom, in five cycles of research that were adjusted to meet the emerging needs of the JISC at the time. The literature review attempts to synthesize the two main perspectives in the research studies: (a) smallscale studies of student information behavior; and (b) the studies that focus on the quantitative usage of particular electronic information services in universities, often including implications for training and support. As the review indicates, there are gaps in the evidence concerning the browsing and selection strategies of undergraduate students and the interaction of some of the mediating influences on information behavior. The Framework developed a multimethod, qualitative and quantitative methodology for the continued monitoring of user behavior. This article discusses the methods used and the projectmanagement challenges involved, and concludes that at the outset, intended impacts need to be specified carefully, and that funding needs to be committed at that point for a longitudinal study. A research project on information behavior, intended to inform current policymaking on infrastructure provision, is inherently difficult as behavior changes lag behind provision.
    Footnote
    Part 2: S.1188-1197.
    Source
    Journal of the American Society for Information Science and Technology. 58(2007) no.8, S.1162-1174
  20. Atkinson, J.D.; Figueroa, M.: Information seeking behaviour of business students : a research study (1997) 0.00
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    Abstract
    Investigates library use and research behaviour of business students at California State University at San Marcos. A sample of 68 graduate and 91 undergraduate students were surveyed and observed for their behaviour in 3 conceptual domains: query formulation and task assignments, prereference process expectations and post reference process responses. Participant observations confirmed many of the student attitudes revealed in the survey
    Source
    Reference librarian. 1997, no.58, S.59-73