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Wildemuth, B.M.; Jacob, E.K.; Fullington, A.;; Bliek, R. de; Friedman, C.P.: ¬A detailed analysis of end-user search behaviours (1991)
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Fidel, R.: Searchers' selection of search keys : 1. The selection routine (1991)
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Fidel, R.: Searchers' selection of search keys : 3. Searching styles (1991)
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Perzylo, L.; Oliver, R.: ¬An investigation of children's use of a multimedia CD-ROM product for information retrieval (1992)
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Fidel, R.: Searchers' selection of search keys : 2. Controlled vocabulary or free-text searching (1991)
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Spavold, J.: ¬The child as naive user : a study of database use with young children (1990)
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Haarala, A.-R.: Online catalogue SESAM at Tampere University of Technology Library (1991)
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Poll, R.; Boekhorst, P. de: Measuring quality : international guidelines for performance measurement in academic libraries (1996)
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- Footnote
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Tomney, H.; Burton, P.F.: Electronic journals : a case study of usage and attitudes among academics (1998)
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Bucknall, T.; Mangrum, R.: U-search : a user study of the CD-ROM service at the University of North Carolina at Chapel Hill (1992)
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Bryant, P.: Use and understanding of the library catalogues in Cambridge University Library : a survey (1993)
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Witt, M.: Survey on the use of the catalogue at the Mediatheque of the Cité des Sciences et de l'Industrie (CSI) (1993)
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Meadow, C.T.: Speculations on the measurement and use of user characteristics in information retrieval experimentation (1994)
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Read, J.: 'What do you want?' : a question academic libraries should be asking their users (1997)
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Ballard, T.; Smith, J.: ¬The human interface : an ongoing study of OPAC usage at Adelphi University (1992)
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Thorne, R.; Whitlatch, J.B.: Patron online catalog success (1994)
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Dyer, H.; Bouchet, M.-L.: ¬A comparison between the perceived value of information retrieved via end-user searching of CD-ROMs and mediated online searching (1995)
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Crawford, J.C.; Thorn, L.C.; Powles, J.A.: ¬A survey of subject access to academic library catalogues in Great Britain : a report to the British Library Research and Development Department (1992)
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