Search (3 results, page 1 of 1)

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Abstract

Purpose - This article aims to describe how people manage to integrate their use of paper and electronic documents in modern office work environments. Design/methodology/approach - An observational interview type study of 14 participants from 11 offices in eight organizations was conducted. Recorded data were analysed using a thematic analysis method. This involved reading and annotation of interview transcripts, categorizing, linking and connecting, corroborating, and producing an account of the study. Findings - The findings of the study can be categorized into four groups: the roles paper and electronic documents serve in today's offices, the ways in which these documents are managed, the problems associated with their management, and the types of fragmentation that exist in terms of their management and how these are dealt with. Practical implications - The study has identified the need for better integrated management of paper and electronic documents in present-day offices. The findings of the study have then been used to propose a set of guidelines for the development of integrated paper and electronic document management systems. Originality/value - Although similar studies of offices have been conducted in the past, almost all of these studies are prior to the widespread use of mobile and network-based shared technologies in office environments. Furthermore, previous studies have generally failed to identify and propose guidelines for integration of paper and electronic document management systems.

Date

20. 1.2015 18:30:22

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Abstract

In this article a set of requirements for the design of a personal document management system is presented, based on the results of three research studies (Bondarenko, [2006]; Bondarenko & Janssen, [2005]; Bondarenko & Janssen, [2009]). We propose a framework, based on layers of task decomposition, that helps to understand the needs of information workers with regard to personal document and task management. Relevant user processes are described and requirements for a document-management system are derived for each layer. The derived requirements are compared to related studies, and implications for system design are discussed.

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Abstract

Purpose - This work aims to draw attention to information retrieval philosophies and techniques allied to the records management profession, advocating a wider professional consideration of a functional approach to information management, in this instance in the development of information architecture. Design/methodology/approach - The paper draws from a hypothesis originally presented by the author that advocated a viewpoint whereby the application of records management techniques, traditionally applied to develop business classification schemes, was offered as an additional solution to organising information resources and services (within a university intranet), where earlier approaches, notably subject- and administrative-based arrangements, were found to be lacking. The hypothesis was tested via work-based action learning and is presented here as an extended case study. The paper also draws on evidence submitted to the Joint Information Systems Committee in support of the University of Abertay Dundee's application for consideration for the JISC award for innovation in records and information management. Findings - The original hypothesis has been tested in the workplace. Information retrieval techniques, allied to records management (functional classification), were the main influence in the development of pre- and post-coordinate information retrieval systems to support a wider information architecture, where the subject approach was found to be lacking. Their use within the workplace has since been extended. Originality/value - The paper advocates that the development of information retrieval as a discipline should include a wider consideration of functional classification, as this alternative to the subject approach is largely ignored in mainstream IR works.