Search (50 results, page 3 of 3)

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Abstract

Research findings from the organizational theory tend to support the position that management uses Information Technology (IT) to maintain existing organizational hierarchy and control. Another body of research from information technology advocates suggests that Information Technology's inherent capabilities transform organization hierarchy and control outside of management's control. In addition, advocates from governmental change toward a more responsive type of government advocate adoption of IT as a form of change mechanism. This article explores these conflicting positions. The authors examines one instance of the development of a form of network organization within the federal government, and the processes of IT change that have occurred over the past 20 years. The agency selected for study is the Federal Emergency Management Administration

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Content

Key Features - Knowledge is a key asset for improving team performance - The management of knowledge (KM) is a discipline that has been evolving over the past decade - KM can very successfully be embedded in a project framework - The processes and approaches to project KM are simple, but need to be integrated with other project management disciplines - The book is aimed at the leaders and members of project teams Contents Principles of KM KM and project work The flow of knowledge in projects KM and project discipline Assurance and embedding Case histories Appendix - KM tools and processes

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Abstract

Currently we are in the middle of the information age, suffering from information overload on the one hand and a lack of knowledge on the other. Enterprise portals (EPs) are seen as the antidote to these problems by becoming more and more the ultimate knowledge management (KM) tool. The current hype about EPs is focused on their application as KM tools. Very little attention is given to other aspects of KM, namely the organisational, human and cultural aspects. The article will provide an overview of the technical and strategic relationship between EPs and KM and illustrate that EPs are only the technology component and should not be mistaken for the essence of KM. What is needed for successful KM in an organisation is not technology alone, but also a knowledge-sharing culture, knowledge-sharing policies, organisational processes, performance measurement and business strategies.

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Abstract

The book, taking an international approach, is an effective and topical guide to finding business information an the Internet; it includes sections an the processes and techniques of finding, using and analysing information as well as a comprehensive overview of the information available. It also includes a section designed to assist the librarian who needs to instruct their own users in the skills required to find information online, with checklists, flowcharts and exercises.

Content

Key Features - More than just a list of web sites: is a practical guide to techniques and good practice in effective business information searching; each resource listed identifies, describes and evaluates - i.e. not just a listing but a summary of key features, including limitations - Checklists and toolkits for key processes in business information (current awareness, market research, competitor intelligence, market report creation, company analysis) - Incorporates training outlines/exercises to facilitate librarians who assist end users in the basics of business information searching, including tasks, examples and exercises - Complementary web site provides live links, online information tools and training exercises Contents Business information and the internet - the evergrowing need for information; origins, comparisons, flaws; distinguishing between official, unofficial and 'grey' information (primary, secondary etc); evaluating online information and its sources; information skills analysis (filling the gap); costs (assessing, justifying, avoiding): Effective use of serious search engines - beyond simple search; understanding the Invisible Web; finding what you can't see; deep-drilling for business information: Business information professional's reference desk - essential tools assessed and evaluated; portals and gateways; how to create a company/sector specific research tool; saving and sharing information: Company information - directories and databases of companies; financial reports and Annual reports; shares, analysis and comment; company web sites/ press releases; gentle espionage through media sources: Current awareness - current awareness tools and strategies; 'live' and archived business news sources; newsletters and informal sources of information: Market intelligence - trade associations and trade events; sector specific information; trade journals; using academic resources: Market research - methods and techniques; market research companies; market research services; patent searching; online tools for surveys and questionnaires: Competitor intelligence - what is competitor intelligence; understanding CI tools and techniques; sources of competitor intelligence: Country analysis - socioeconomic data; sources of national statistics; government agencies relating to business; journals and portals: Market Reports - Internet-specific data: dotcoms, ecommerce etc; publishers of market reports; creating the ideal market report: Tools and tips & training -checklists and exercises.

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Abstract

The key focus of this book is to integrate elements of information and knowledge management, together with the business process and intellectual capital. The book questions some of the fundamental concepts and principles currently used to manage information that revolve around business processes. Specifically, it addresses the argument to more effectively evaluate the contributions of human and systems capital (which are defined) to a process, highlighting the need to make more conscious decisions about what role each will perform in the developed process.

Content

Key Features - Covers the integration of the intellectual capital with business processes - Provides practical guidance an analysis of the complete business process (including products and customers) from a human and systems capital perspective - Provides practical frameworks that enable readers to implement the suggested strategies regarding the development of intellectual capital round business processes, which are explained throughout the book The Author Liz Taylor has worked in the knowledge and information management field for the past eight years. Readership The book is primarily aimed at those individuals in a service provision environment, who are responsible for change and/or effective business processes. Contents Introduction - the current environment; practical opportunities to expand the concepts; the way forward? Intellectual capital - definitions in context; capital relationships; introduction to the business process Human capital - the organisational perspective; relationship with corporate learning and development; tacit knowledge and the individual; contributions and collaboration; knowledge transfer Systems capital - information and communication; tools and enablers Examining the process (1) - the process jigsaw; inputs, outputs and by-products Examining the process (II) - creation of knowledge; influencing factors Managing expectations - adaptability and flexibility; environmental assessment; customer components; acceptable standards Maximising potential -focus of developments; effect of peripheral business activities; mapping potential contributions to a business process; prioritising development And the future? - the information and knowledge management vision; next steps

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Abstract

Data warehousing has captured the attention of practitioners and researchers alike. But the design and optimization of data warehouses remains as an art rather than a science. This book presents the first comparative review of the state of the art and best current practice in data warehousing. It covers source and data integration, multidimensional aggregation, query optimization, update propagation, metadata management, quality assessment, and design optimization. Also, based on results of the European DWQ project, it offers a conceptual framework by which the architecture and quality of datawarehousing efforts can be assessed and improved using enriched metadata management combined with advanced techniques from databases, business modeling, and artificial intelligence

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Abstract

This paper presents the findings of a knowledge audit conducted to determine the knowledge requirements of a large service-based enterprise in South Africa. The objective of the knowledge audit was to identify and describe the current and future knowledge requirements of the enterprise. The results indicated that employees have some basic knowledge and information needs that must be satisfied before any further investigations take place. Once the fundamental building blocks of knowledge content are established, it is recommended that more sophisticated solutions can be developed. Broad recommendations for establishing a knowledge management strategy that will be a source of sustainable competitive advantage are proposed.

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Abstract

As the most comprehensive reference work dealing with knowledge management (KM), this work is essential for the library of every KM practitioner, researcher, and educator. Written by an international array of KM luminaries, its approx. 60 chapters approach knowledge management from a wide variety of perspectives ranging from classic foundations to cuttingedge thought, informative to provocative, theoretical to practical, historical to futuristic, human to technological, and operational to strategic. The chapters are conveniently organized into 8 major sections. The first volume consists of the sections: foundations of KM, knowledge - a key organizational resource, knowledge processors and processing, influences an knowledge processing. Novices and experts alike will refer to the authoritative and stimulating content again and again for years to come. The second volume consists of the sections: technologies for knowledge management, outcomes of KM, knowledge management in action, and the KM horizon. Novices and experts alike will refer to the authoritative and stimulating content again and again for years to come.

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Abstract

This study seeks to explore and report international business students' perceptions and expectations of electronic library services at the University of Illinois at Urbana-Champaign. A total of 143 international business students an campus volunteered to fill out a survey. The results were analyzed using descriptive statistics as weIl as inferential statistics such as t-tests and correlation. A significant portion of international business students has no prior experience with electronic library services in their home countries. Moreover, about a half of international business students go to libraries other than the Business and Economics Library, partly because they provide better environment for study. Although electronic resources are available without the constraint of location, providing reference services for those who do not use the Business and Economics Library becomes a challenge. Virtual reference is an excellent tool, but most international business students do not see it as an important library service. Based an the results, implications for information literacy and virtual reference service are discussed.