Search (260 results, page 13 of 13)

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Abstract

The book, taking an international approach, is an effective and topical guide to finding business information an the Internet; it includes sections an the processes and techniques of finding, using and analysing information as well as a comprehensive overview of the information available. It also includes a section designed to assist the librarian who needs to instruct their own users in the skills required to find information online, with checklists, flowcharts and exercises.

Content

Key Features - More than just a list of web sites: is a practical guide to techniques and good practice in effective business information searching; each resource listed identifies, describes and evaluates - i.e. not just a listing but a summary of key features, including limitations - Checklists and toolkits for key processes in business information (current awareness, market research, competitor intelligence, market report creation, company analysis) - Incorporates training outlines/exercises to facilitate librarians who assist end users in the basics of business information searching, including tasks, examples and exercises - Complementary web site provides live links, online information tools and training exercises Contents Business information and the internet - the evergrowing need for information; origins, comparisons, flaws; distinguishing between official, unofficial and 'grey' information (primary, secondary etc); evaluating online information and its sources; information skills analysis (filling the gap); costs (assessing, justifying, avoiding): Effective use of serious search engines - beyond simple search; understanding the Invisible Web; finding what you can't see; deep-drilling for business information: Business information professional's reference desk - essential tools assessed and evaluated; portals and gateways; how to create a company/sector specific research tool; saving and sharing information: Company information - directories and databases of companies; financial reports and Annual reports; shares, analysis and comment; company web sites/ press releases; gentle espionage through media sources: Current awareness - current awareness tools and strategies; 'live' and archived business news sources; newsletters and informal sources of information: Market intelligence - trade associations and trade events; sector specific information; trade journals; using academic resources: Market research - methods and techniques; market research companies; market research services; patent searching; online tools for surveys and questionnaires: Competitor intelligence - what is competitor intelligence; understanding CI tools and techniques; sources of competitor intelligence: Country analysis - socioeconomic data; sources of national statistics; government agencies relating to business; journals and portals: Market Reports - Internet-specific data: dotcoms, ecommerce etc; publishers of market reports; creating the ideal market report: Tools and tips & training -checklists and exercises.

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Abstract

The key focus of this book is to integrate elements of information and knowledge management, together with the business process and intellectual capital. The book questions some of the fundamental concepts and principles currently used to manage information that revolve around business processes. Specifically, it addresses the argument to more effectively evaluate the contributions of human and systems capital (which are defined) to a process, highlighting the need to make more conscious decisions about what role each will perform in the developed process.

Content

Key Features - Covers the integration of the intellectual capital with business processes - Provides practical guidance an analysis of the complete business process (including products and customers) from a human and systems capital perspective - Provides practical frameworks that enable readers to implement the suggested strategies regarding the development of intellectual capital round business processes, which are explained throughout the book The Author Liz Taylor has worked in the knowledge and information management field for the past eight years. Readership The book is primarily aimed at those individuals in a service provision environment, who are responsible for change and/or effective business processes. Contents Introduction - the current environment; practical opportunities to expand the concepts; the way forward? Intellectual capital - definitions in context; capital relationships; introduction to the business process Human capital - the organisational perspective; relationship with corporate learning and development; tacit knowledge and the individual; contributions and collaboration; knowledge transfer Systems capital - information and communication; tools and enablers Examining the process (1) - the process jigsaw; inputs, outputs and by-products Examining the process (II) - creation of knowledge; influencing factors Managing expectations - adaptability and flexibility; environmental assessment; customer components; acceptable standards Maximising potential -focus of developments; effect of peripheral business activities; mapping potential contributions to a business process; prioritising development And the future? - the information and knowledge management vision; next steps

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Abstract

There is a world of business resources, both human and data, available on the computer mediated commincations (CMC) systems such as Internet and CompuServe. Though most of the CMCs discourage or prohibit commercial transactions (buying or selling) on their systems, there is still much to offer the average business in terms of practical business research and development. But few buisenesses are taking advantage of theses resources. This paper will discuss the kinds of business resources available through CMCs, particularly the Internet. Although the paper will touch on using the CMCs to find database information, the focus will be on the coneferencing aspects of the networks and how they can aid business research and development projects

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Abstract

All information systems should contribute to the competitive position of an organization and should therefore be strategic. Strategic Information Systems Planning (SISP) is the process of establishing a programme for the implementation and use of information systems so theat the effectiveness of the firm's information resources are optimized and used to support the objectives of the organization as much as possible. SISP involves matching computer applications with the objectives and corporate strategy of the organization. Starts by exploring the nature of a strategic information system and then process to outline the basic steps and features of an SISP. Reviews the criteria to be applied in the selection of an SISP

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Abstract

The realization that knowledge and information provide the fundamental drivers of economic growth, whether at national or company level, is beginning to permeate economic and management thinking. Considers the concept of information mastery and how it relates to information management. Information mastery involves more than good information management; it also encopasses human networking and thought, and is reinforced by the effectiveness with which information technology, computers and telecoms are used to reinforce information management and human cognition. The key to information mastery lies at the interface between information systems and cognitive systems. Presents an agenda for information mastery which is seen as a critical factor for success in human business and organizations

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Abstract

Sets out that information systems managers can follow to exploit the power of information technology as they transform information system into a strategic information management function. Suggests: development of a quick but explicit self assessment of the orgnization's information health; development of a rapport with senior management; enablement of a paradigm shift; analysis of key strenths and weaknesses; reviewing current information management processes to identify and define core processes; elimination of non value adding processes; redefinition of the applications development process; use of multidisciplinary teams for development; investment in and exploitation of the right technology; development of a plan to move to a shared information resources; management of change effectively; and updating of reward mechanisms

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Abstract

The purposes and benefits of a strategic planning policy which seeks to relate an organisation and its people to their changing environment and to the threats and opportunities of the marketplace is contrasted with the broader concept of strategic management. Emphasises the value of planning as a continuous process, the need for an holistic view, and for the involvement of stakeholders; i.e. all those with an interest or involvement in the organisation. Some recommended models from the large volume of literature on this topic are given, together with advice on the most effective way to present the final strategic plan

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Abstract

Reports on an empirical investigation to measure the quality of the information services that are available to the commercial and industrial sectors in Northern Ireland. Examines the quality management practices of the business information providers and evaluates the quality of information and support as perceived by the business community. Develops and tests a new general survey instrument (P-C-P), as an alternative to SERVQUAL, that hat the ability to measure the quality gap that exists between the customers' expectations of these information services and their perceptions of the actual service that is received

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Abstract

By reference to the service management literature and by using the repertory grid technique, develops a set of service attributes which give a good indication of user perceptions of information systems success. Examines their relationship with the nature of the organisation, the level and involvement of users, and the kind of system to which they relate. There is no single overall set of attributes that relate to user perceptions of success, but it is possible to find subsets that do. The measurement and analysis of these attributes are helpful in setting management policies and guidelines for the improvement of perceptions of information systems success

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Abstract

This work uses a background of business studies and the existence of ever-changing business reference works as a starting point from which to examine the various sources of business information - standards, trade and research organizations, libraries etc. Examines information needs and sources against the business environment, structure and methods in which information needs arise.

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Abstract

Data warehousing has captured the attention of practitioners and researchers alike. But the design and optimization of data warehouses remains as an art rather than a science. This book presents the first comparative review of the state of the art and best current practice in data warehousing. It covers source and data integration, multidimensional aggregation, query optimization, update propagation, metadata management, quality assessment, and design optimization. Also, based on results of the European DWQ project, it offers a conceptual framework by which the architecture and quality of datawarehousing efforts can be assessed and improved using enriched metadata management combined with advanced techniques from databases, business modeling, and artificial intelligence

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Abstract

Data warehousing has captured the attention of practitioners and researchers alike. But the design and optimization of data warehouses remains as an art rather than a science. This book presents the first comparative review of the state of the art and best current practice in data warehousing. It covers source and data integration, multidimensional aggregation, query optimization, update propagation, metadata management, quality assessment, and design optimization. Also, based on results of the European DWQ project, it offers a conceptual framework by which the architecture and quality of datawarehousing efforts can be assessed and improved using enriched metadata management combined with advanced techniques from databases, business modeling, and artificial intelligence

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Abstract

This paper presents the findings of a knowledge audit conducted to determine the knowledge requirements of a large service-based enterprise in South Africa. The objective of the knowledge audit was to identify and describe the current and future knowledge requirements of the enterprise. The results indicated that employees have some basic knowledge and information needs that must be satisfied before any further investigations take place. Once the fundamental building blocks of knowledge content are established, it is recommended that more sophisticated solutions can be developed. Broad recommendations for establishing a knowledge management strategy that will be a source of sustainable competitive advantage are proposed.

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Abstract

State of the art review of the concept and practice of information resources management (IRM), particularly during the period 1986 to 1995. Notes the emergence of 2 approaches: the technological view emphasizing the technical aspect of IRM; and the integrative view which considers IRM as a convergent approach to information problems. Identifies the perceived barriers to IRM implementation: lack of well defined IRM concepts, practices, guidelines and tools; failure of organizations to perceive information as a resource; lack of measurement of information costs and value; and resistance to organizational change, such as the modification of organizational structures, policies, procedures, and the new roles for information professionals. Concludes by suggesting that there is a trend toward an integrative approach to IRM in terms of value added processes and considers whether IRM is finding its way as a discipline or subdiscipline within information science

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Abstract

Reviews 3 pieces of research funded by Reuters, 1994-96, that surveyed the understanding of, and use of information by managers. Whilst managers are well aware of the importance of information, they do not feel in control of their use of it. They are not given all the information they need but at the same time are overwhelmed by too much information. They recognise information as important, but do not know how to value it. They think their organization has information policies, but are rarely aware of what the policies are. They find that their personal and social life can be damaged by the problems of too much information. Librarians and information managers seem not be considered as a solution to these problems. There is a clear market niche for information managers to exploit

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Abstract

Knowledge management is not simply an extension of information management but requires a company to change its culture and processes using IT to make knowledge easily used and distributed. A survey showed 90% of US and European respondents considered themselves as knowledge intensive businesses and 96% agreed that they could get more value from their knowledge base. As firms turn to knowledge management, text retrieval companies are launching or developing knowledge management products. Describes the Knowledge Network suite of the Canadian firm, Fulcrum Technologies. This software is selling well but Fulcrum is in a precarious position as its traditional customer base is shrinking faster than expected. As another example, refers to the strategy adopted by Dataware technologies for countering cash flow problems by selling part of its operation to build up cash reserves and pinning its future on Dataware 2

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Abstract

As the most comprehensive reference work dealing with knowledge management (KM), this work is essential for the library of every KM practitioner, researcher, and educator. Written by an international array of KM luminaries, its approx. 60 chapters approach knowledge management from a wide variety of perspectives ranging from classic foundations to cuttingedge thought, informative to provocative, theoretical to practical, historical to futuristic, human to technological, and operational to strategic. The chapters are conveniently organized into 8 major sections. The first volume consists of the sections: foundations of KM, knowledge - a key organizational resource, knowledge processors and processing, influences an knowledge processing. Novices and experts alike will refer to the authoritative and stimulating content again and again for years to come. The second volume consists of the sections: technologies for knowledge management, outcomes of KM, knowledge management in action, and the KM horizon. Novices and experts alike will refer to the authoritative and stimulating content again and again for years to come.

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Abstract

This study seeks to explore and report international business students' perceptions and expectations of electronic library services at the University of Illinois at Urbana-Champaign. A total of 143 international business students an campus volunteered to fill out a survey. The results were analyzed using descriptive statistics as weIl as inferential statistics such as t-tests and correlation. A significant portion of international business students has no prior experience with electronic library services in their home countries. Moreover, about a half of international business students go to libraries other than the Business and Economics Library, partly because they provide better environment for study. Although electronic resources are available without the constraint of location, providing reference services for those who do not use the Business and Economics Library becomes a challenge. Virtual reference is an excellent tool, but most international business students do not see it as an important library service. Based an the results, implications for information literacy and virtual reference service are discussed.

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Abstract

It is a time-consuming and difficult task for an individual, a group, or an organization to systematically express and organize their expertise so it can be captured and reused. Yet the expertise of individuals within an organization is perhaps its most valuable resource. Q&A attempts to address this tension by providing an environment in which textual representations of expertise are captured as a byproduct of using the system as a semiautomatic question answering intermediary. Q&A mediates interactions between an expert and a question-asking user. It uses its experience referring questions to expert users to answer new questions by retrieving previously answered ones. If a user's question is not found within the collection of previously answered questions, Q&A suggests the set of experts who are most likely to be able to answer the question. The system then gives the user the option of passing a question along to one or more of these experts. When an expert answers a user's question, the resulting question answer pair is captured and indexed under a topic of the expert's choice for later use, and the answer is sent to the user. Unlike previous work on question-answering systems of this sort, Q&A does not assume a fixed hierarchy of topics. Rather, experts build the hierarchy themselves, as their corpus of questions grows. One of the main contributions of this work is a set of techniques for managing the emerging organization of textual representations of expertise over time by mediating the negotiation of shared representations among multiple experts